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This newsletter includes short summaries, reminders and updates for Blue Cross and BCN providers. Please visit The Record or BCN Provider News for complete newsletter editions.
We’re here for you — virtually Although we’ve been unable to meet with you in person for the last several months, Blue Cross Blue Shield of Michigan and Blue Care Network’s provider consultants continue to work hard to assist health care providers virtually. Our consultants are available to help meet your education and training needs, and to help clarify medical policy and contract information. We encourage you to use our self-service tools and Provider Inquiry when you need help with claims. When your issue still isn’t resolved, contact your consultant and provide the number given to you by the Provider Inquiry representative.
For more information, see the December 2020 issue of The Record or the upcoming issue of the January–February 2021 BCN Provider News.
New clinical editing resource helps you correct billing errors We’ve posted a new billing tips resource, titled Clinical Edits: What You Need to Do and What Documentation is Needed, in the Provider Secured Services area of bcbsm.com. For more information, see the December 2020 issue of The Record or the upcoming issue of the January–February 2021 BCN Provider News. Meijer to move to EPO network arrangement and offer a Blue HPN℠ option Starting Jan. 1, 2021, all plans for Meijer members (group number 72625) will move to an exclusive provider organization, or EPO, network arrangement. In addition, Meijer is offering the Blue High Performance Network, or Blue HPN, option to its members. You’ll know if your patient has a Blue HPN plan by their Blue Cross ID card or when you check eligibility in web-DENIS. For more information, see the December 2020 issue of The Record. Update on direct reimbursement to athletic trainers Athletic trainers can receive direct reimbursement for physical medicine services for Blue Cross and BCN commercial members on or after Jan. 1, 2021. However, the scope of this reimbursement program has changed — athletic trainers can’t be reimbursed for physical medicine services for BCN Advantage members. For more information, see the December 2020 issue of The Record. Holiday office closings Blue Cross and BCN offices will be closed Dec. 24 through 25 (Christmas) and Dec. 31 through Jan. 1.
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Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. |