Blue Cross | Blue Shield | Blue Care Network of Michigan
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Hospital and Physician Update
July – August 2020
Top story
A message from Drs. Beecroft and Gregory
Isolation and economic uncertainly put children and adults at increased risk for domestic violence
The COVID-19 pandemic had a largely unexpected result — an increase in domestic violence coupled with a reduction in calls to report domestic abuse. Read more.
Quality and affordability
A message from Sue Barkell and Atheer Kaddis
Innovative pharmacy strategies are helping health care providers and their patients
Pharmacy Services has become much more than a line of business for Blue Cross Blue Shield of Michigan. It’s become an important driver of outcomes and performance — and, more recently, a vital resource for ensuring that crucial drugs flowed to health systems during the COVID-19 crisis. Read more.

Blue Cross recognized by J.D. Power for highest member satisfaction among commercial health plans in Michigan
We’re honored to receive the J.D. Power Award for highest member satisfaction among commercial health plans in Michigan for the second time in three years — and want to thank our participating health care providers for the role they’ve played in helping us achieve this honor. Read more.

Michigan Value Collaborative: Combating congestive heart failure
The Michigan Value Collaborative is providing claims data to hospitals that’s helping them develop strategies to reduce readmissions for patients with congestive heart failure. Read more.
Mind-body connection
A message from Dr. Amy McKenzie
Meeting our members’ behavioral health needs in a time of crisis
Blue Cross Blue Shield of Michigan took swift action at the start of the COVID-19 pandemic to put in place a range of initiatives to help our members seek care during the crisis and make it easier for our health care providers to care for them. Read more.

An update: Integrating behavioral health with primary care
Through our integrated behavioral health collaborative care models, care managers in primary care practices are working with psychiatrists, psychologists and other behavioral health practitioners to improve access to high-quality behavioral health care. Read more.
Other news
DiFranco begins term as president of Michigan Psychiatric Society
The Michigan Psychiatric Society has elected Dr. Duane DiFranco, vice president of Medicare Stars and Clinical Management at Blue Cross Blue Shield of Michigan, as its president. Read more.
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