For providers: web-DENIS Overview

Who is this for?

Learn more about web-DENIS.

If you want to get info about patients and claims online, this gives you basic information about using web-DENIS in Provider Secured Services.

Web-DENIS is our online information system for providers. It's in Provider Secured Services. You can use it to look up eligibility, copays, benefits, claims and more for patients covered by:

Who can use web-DENIS?

Providers in Michigan are eligible to use web-DENIS. These providers outside of Michigan can also access web-DENIS:

  • Clinical Independent Laboratory
  • Durable Medical Equipment Supplier
  • Freestanding Radiology Center
  • Hearing
  • Independent Diagnostic Testing Facility
  • Physiological Laboratory
  • Vision

How do I get access to web-DENIS?

You need to sign up for Provider Secured Services. Each staff member who'll be using web-DENIS must have their own user ID and password to log in. The link below will take you to an article that gives instructions and forms for:

  • Providers that already use Provider Secured Services but need to add or change access
  • Providers that have never used Provider Secured Services 


What's in web-DENIS?

Depending on the kind of provider you are, web-DENIS gives you access to:

  • Subscriber information: Eligibility, coordination of benefits, deductibles, benefit and name search, alpha prefix lookup (located under Eligibility/Coverage/COB coverage)
  • Facility claims: Claims tracking, rejection and GI code descriptions, HCPCS code descriptions, authorization history
  • Professional claims: Claims tracking, commercial payer information search, non-payment code descriptions, Blue Care Network primary care physician claims summary
  • Hospital prenotification

Looking for web-DENIS?

It's in Provider Secured Services. Use the login tab above. Make sure Provider is selected and then enter your user ID and password. 

Contact Provider Secured Services

Call 1-877-258-3932, 8 a.m. to 8 p.m., Monday through Friday. 

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State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

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