Reminder: Access the Blue Cross Commercial Provider Manual on our new provider portal

The Blue Cross Commercial Provider Manual has moved from Benefit Explainer and is only accessible through our new provider portal (availity.com**). The last day you can find the PPO Provider Manual tab in Benefit Explainer will be Nov. 29, 2022.

How to access the manual\

To access the provider manual through our new provider portal:

1. Log in to availity.com.**
2. Click on Payer Spaces on the Availity^® menu bar.
3. Click on the BCBSM and BCN logo.
4. Click on Provider manuals under the Resources tab.

You can also access the provider manual from our secure Provider Resources website. Within the Blue Cross and BCN Payer Space follow these steps:

1. Click on Secure Provider Resources (Blue Cross and BCN) on the Resources tab.
2. Click on Provider manuals in the Easy Access panel.

For more details on how to use the new provider manual and additional features, see the May 2022 issue of The Record.

Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.