The Record

Notice: Last day for Provider Secured Services and web-DENIS is June 21

It’s official. Blue Cross Blue Shield of Michigan and Blue Care Network’s Provider Secured Services and web-DENIS will have their last day of operation on June 21. Beginning June 22, these tools will be retired and no longer available.

Don’t worry. Making the move to Availity Essentials is easy. Here are our recommended steps. We encourage you to take these steps now — before Provider Secured Services and web-DENIS close their doors.

Register. If you’re not already registered with Availity, do so now. Here’s how:

Select an Availity administrator. This individual must register your organization on Availity. Resources include:

Register and Get Started with Availity Essentials.** This webpage offers registration training and job aids to assist your office administrator.

Register for access. This is where your office administrator registers for Availity access.

Set up users. Once registered, your Availity administrator can add your users and set up their user roles.
Set up e-referral and Health e-Blue℠. The Availity administrator must also set up access to the e-referral and the Health e-Blue tools. See "Designate Availity administrator and ensure access to e-referral and Health e-Blue tools within Availity," also in this issue.

Train. Whether you’re already familiar with Availity or you’re a new user, take advantage of the webinars and recordings available to help you quickly find the Blue Cross and BCN information you need. Use the Get Up to Speed with Training website to find the training you need.

Enjoy. Once you’ve been trained, we’re sure you’ll find it fast and easy to find the information you need when you need it.

Need help?

Here’s where you can find it:

Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal services.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2021 American Medical Association. All rights reserved.