The Record header image

Subscribe  |  The Record Archive  |  Contacts  |  bcbsm.com

September 2021

All Providers

September is Suicide Prevention Awareness Month

More than 47,500 people in the U.S. die by suicide each year, according to the Centers for Disease Control and Prevention. In Michigan, provisional data showed there were 1,282 deaths by suicide in 2020, but that number is expected to increase as more reports are finalized.

The primary reason for suicide is depression, according to the Hope for Depression Research Foundation.** It affects 1 in 10 adults in any given year.

Blue Cross Blue Shield of Michigan is committed to helping its members cope with mental health issues, such as depression, as part of their overall health. “We want them to address mental and behavioral health issues early before they escalate, and potentially lead to suicide,” said Dr. Amy McKenzie, associate chief medical officer for Blue Cross.

That’s why we recently developed a Behavioral Health Campaign for members, including member emails, a behavioral and mental health website, advertising and more. We encourage health care providers to let patients know about the website and other resources about behavioral health and suicide prevention.

Here are several good resources:

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Our care management program offers support for patients, health care providers

Last year, we launched our reimagined care management program to help support your patients who may need assistance with care coordination or health care support in other areas. Blue Cross Coordinated Care, now called Blue Cross Coordinated Care Core℠, is part of a broader portfolio of health care solutions.

It’s been deployed across all lines of business, including:

  • Blue Cross and Blue Care Network commercial customers (individual and group)
  • Our Medicare Advantage members (Medicare Plus Blue℠ and BCN Advantage℠)

“The purpose of this program is threefold,” said Lisa Zmijewski, manager, Coordinated Care Advocate. “First, we want to help our members — particularly high‑risk members with chronic or complex conditions — navigate the increasingly complex health care system. Second, we want to assist health care providers in their efforts to improve the health of their patient population, and last, but not least, it’s a program that can help to better manage health care costs.”

Poorly coordinated care, she pointed out, can result in higher health care costs, less satisfactory patient outcomes, inappropriate emergency room use and more frequent inpatient admissions.

As part of this program, specially designated nurse care managers lead multidisciplinary care teams to:

  • Help patients understand their treatment plan and options.
  • Answer any questions patients may have regarding their chronic conditions.
  • Help coordinate your patient’s care with you and other health care providers, including pharmacists, behavioral health clinicians and social workers.
  • Assist in getting additional resources patients may need for their specific health care needs, such as transportation.
  • Provide co-management assistance for members in our Provider‑Delivered Care Management, as necessary.

Participation in the program is completely voluntary for members. We use enhanced analytics to identify members with chronic or complex conditions who can benefit from the program, as well as those who may be at increased risk due to a recent diagnosis and related gaps in care.

When necessary to support patient care, we notify the primary care provider or specialist if one of his or her patients is in our care management program.

“It isn’t intended to replace the doctor-patient relationship in any way,” Zmijewski said. “Instead, the program has been designed to support health care providers in their efforts to provide the best possible care for their patients.”


No‑cost COVID‑19 treatment ending Sept. 30

As we reported in The Record previously, we’re ending our $0 member cost share for COVID‑19 treatment Sept. 30.

We’ll still pay for medically necessary treatment, but it will now be subject to member cost sharing. This change applies to Blue Cross Blue Shield of Michigan, Blue Care Network, Medicare Plus Blue℠, BCN Advantage℠ and Medigap plans.

Effective Oct. 1, member cost sharing will apply for COVID‑19 treatment.**

Throughout the pandemic, we’ve implemented many short-term changes to help our providers and members during this difficult time. This included waiving authorization requirements and member cost sharing for COVID‑19 testing and treatments.

Many of our policies had end dates that were revised throughout the health emergency. We’re continuing to revise the end dates for temporary changes to our policies. For additional information, refer to this document.

We’ll continue to cover physician‑approved testing for the duration of the public health emergency, as required by federal guidelines.

**Some commercial self-funded groups may end the temporary waiver of member cost sharing on a different date. For example, MESSA is extending the waiver of member cost sharing through the end of 2021. Providers are encouraged to submit claims to Blue Cross and BCN, and wait for the voucher before charging member cost sharing, if applicable.


Reminder: Participating providers may only bill members for applicable deductibles and copayments

We want to remind participating providers that they must bill Blue Cross Blue Shield of Michigan and Blue Care Network for all covered services and may only bill members for applicable deductibles and copayments. In keeping with provider contracts, you may not collect deposits or bill members upfront for unpaid balances of covered services.

The following guidance comes from the “Patient Copayment and Deductibles” chapter of the Blue Cross Provider Manual.

  • Verify member copayments and deductibles through web‑DENIS or Provider Inquiry before collecting them.
  • Collect known cost‑sharing amounts, such as copayments and unmet deductibles, up to the amount of the member’s liability.
  • You may not collect the difference between the Blue Cross approved amount and provider charges, also referred to as balance billing.
  • Don’t mandate that patients provide credit card information to secure any future balance. (Patients may voluntarily do so.)

Blue Cross retires modifier 22 payment policy for pain control optimization pathway program

Blue Cross Blue Shield of Michigan’s pain-control optimization pathway, or POP — and an associated modifier 22 payment mechanism — will end Dec. 31, 2021. Part of a pilot program, it’s being retired due to the success of the initiative.

Blue Cross’ pilot program was introduced nearly three years ago to assist providers with appropriate pain management following certain surgical procedures, including limited post-operative opioid dispensing to help reduce risks associated with dependence and diversion. The initiative covered 20 surgical procedures aimed at promoting effective pain control through care processes that limit opioid dispensing.

The pain-control optimization process is an evidence-based prescribing pathway created by surgeons in partnership with Michigan Opioid Prescribing Engagement Network, or Michigan-OPEN, to address opioid overprescribing following surgery. The POP program and use of modifier 22 were both instrumental in reducing opioid prescribing patterns over the course of the initiative while still providing appropriate pain management.

Modifier 22 will continue to be used for other purposes.


Fiscal year 2022 ICD‑10‑CM and PCS code updates now available

The fiscal year 2022 ICD‑10‑CM and ICD‑10‑PCS code updates, which will be effective with dates of service on and after Oct. 1, 2021, are available on the Centers for Medicare & Medicaid Services website.

This year’s updates include 350 new CM and PCS (diagnosis and inpatient procedure) codes, 83 CM and PCS code revisions and 139 CM and PCS deletions. To view the code updates, visit the CMS website.**

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Billing chart: Blue Cross highlights medical, benefit policy changes

You’ll find the latest information about procedure codes and Blue Cross Blue Shield of Michigan billing guidelines in the following chart.

This billing chart is organized numerically by procedure code. Newly approved procedures will appear under the New Payable Procedures heading. Procedures for which we have changed a billing guideline or added a new payable group will appear under Updates to Payable Procedures. Procedures for which we are clarifying our guidelines will appear under Policy Clarifications. New procedures that are not covered will appear under Experimental Procedures.

You will also see that descriptions for the codes are no longer included. This is a result of recent negotiations with the AMA on use of the codes.

We will publish information about new BCBS groups or changes to group benefits under the Group Benefit Changes heading.

For more detailed descriptions of the BCBSM policies for these procedures, please check under the Medical/Payment Policy tab in Explainer on web-DENIS. To access this online information:

  • Log in to web-DENIS.
  • Click on BCBSM Provider Publications & Resources.
  • Click on Benefit Policy for a Code.
  • Click on Topic.
  • Under Topic Criteria, click on the drop-down arrow next to Choose Identifier Type and then click on HCPCS Code.
  • Enter the procedure code.
  • Click on Finish.
  • Click on Search.
Code* BCBSM changes to:
Basic Benefit and Medical Policy, Group
Variations Payment Policy, Guidelines
NEW PAYABLE PROCEDURES

86341,** 86337

**Effective March 1, 2021

Basic benefit and medical policy

Islet cell autoantibody testing

Islet cell autoantibody testing is considered established when used for medical management of a patient with diabetes when criteria is met, effective March 1, 2021.

Islet cell autoantibody testing for any other indication, such as predicting the onset of diabetes, is considered experimental as the clinical utility hasn’t been established.

Payment policy:

Modifiers 26 and TC don’t apply to these procedures.

Inclusions:

Islet cell autoantibody testing is considered established when it’s used to distinguish Type 1 diabetes from Type 2 diabetes in a patient whose clinical history is ambiguous and there is suspicion of one of the following:

  • Latent autoimmune diabetes in adults, or LADA
  • Idiopathic (atypical, ketosis-prone) diabetes

Exclusions:

Islet cell autoantibody testing for any indication other than above (such as predicting the onset of diabetes) is considered experimental as the clinical utility hasn’t been established.

99091, 99453, 99454, 99457, 99458

Basic benefit and medical policy

Remote patient monitoring

The use of remote patient monitoring, or RPM, to collect physiological or psychological data in the medical management of patients is considered established when criteria are met, effective Jan. 1. 2021.

Payment policy:

RPM isn’t payable in an inpatient facility.

RPM (after the first 90 days) is billed with modifier KX (the provider attests that requirements specified in the medical policy have been met).

Note: Denied claims may be resubmitted back to the retroactive effective date.

Benefit policy:

Cost share associated with an office visit applies to procedure codes *99091, *99453 and *99457, based on the group’s benefit plan design.

Inclusionary guidelines:

RPM isn’t intended to be an ongoing modality; it’s intended to be an intervention in response to a complication, decompensation or instability of a medical condition. It may be used during the stabilization period, while a patient returns to the baseline of their condition or establishes a new baseline. Once baseline is achieved, RPM is no longer an integral part of a plan of care.

When Blue Cross Blue Shield of Michigan has an existing medical policy that is specific to the technology or device being considered for RPM, that policy supersedes the information in this policy.

Inclusions:

RPM is approved when both of the following are met:

  • A physician or qualified health care practitioner has determined that the patient’s condition:
    • Is high-risk for decompensation or complication that may lead to hospitalization or another acute intervention, or
    • Requires monitoring for a current or new treatment plan
  • There is an order written by a physician or qualified health care practitioner that specifies the medical condition and the length of time for RPM, up to 90 days.

Policy guidelines:

RPM data

  • Data may include common physiological parameters, such as heart rate, blood pressure, temperature, respiratory rate, weight, oxygen saturation, peak flow, blood glucose levels and well-being information, etc.

RPM device guidance

  • The device used for data collection must be a medical device as defined by the FDA.
  • The device is non-invasive and has the potential to be connected to a wireless network through Bluetooth, Wi-Fi or cellular connection.
  • The device transmits a patient’s measurements directly to their health care provider or other monitoring entity.
  • Some devices may have the potential to apply algorithms to the data, which result in notifications of parameters that are outside the ideal range for that patient.
  • The device used must provide secure, HIPAA-compliant transmission of the data.
    Examples: devices may include wearable, hand-held, stationary in-home units and digital interfaces. A device may be a clinical electronic thermometer, electrocardiograph, cardiac monitor, pulse oximeter, non-invasive blood pressure monitor, etc.

Services included in RPM:

  • Initial set-up and patient instruction on the monitoring device
  • RPM for up to 90 days
  • For RPM services beyond 90 days, all the following:
    • There is a physician or qualified health care practitioner order for the continuation of RPM.
    • The medical record contains documentation that:
      • Supports the medical necessity for continued RPM, and
      • Reflects that the results of the monitoring are being used in clinical decision-making and intervention, and
    • RPM (after the first 90 days) is billed with modifier KX (the provider attests that requirements specified in the medical policy have been met).

Note: Complex patients with chronic conditions who are at high risk for intermittent exacerbations and poor long-term clinical outcomes may benefit from longer-term RPM within the context of a Provider-Delivered Case Management, Health Plan Administered Care Management Program or an approved provider organization or vendor-managed care management program. Participation may be determined on a case-by-case basis, subject to the judgment of the attending physician or qualified health care practitioner and care management program guidelines.

  • RPM treatment management services, when in response to physiological parameters that require intervention
  • Physician interpretation of the physiological data
  • Remote patient monitoring should include daily monitoring or programmed alert transmissions
  • Each 30-day billing cycle must include at least 16 days of monitoring
  • RPM programs can be offered by health plans, hospital systems, medical specialty groups or clinical practices.
  • Reimbursement for remote patient monitoring is driven by current Blue Cross Blue Shield of Michigan payment policy

Exclusions:

  • RPM isn’t separately billable if performed during a 90-day global payment period (e.g., following surgery).

The RPM device itself (including any additional apps, software, digital interfaces, etc.) isn’t covered.

UPDATES TO PAYABLE PROCEDURES

J3490, J3590 and C9290

Basic benefit and medical policy

Exparel (bupivacaine liposome injectable suspension)

Exparel (bupivacaine liposome injectable suspension) is approved for its new FDA-approved indication, effective March 22, 2021.

The FDA has approved a new indication and usage for Exparel (bupivacaine liposome injectable suspension) in patients 6 years of age and older for single-dose infiltration to produce postsurgical local analgesia.

J3490

J3590

Basic benefit and medical policy

Jemperli (dostarlimab-gxly)

Jemperli (dostarlimab-gxly) is payable for its FDA-approved indications, effective April 22, 2021. Jemperli (dostarlimab-gxly) should be reported with procedure code J3490 or J3590 and the appropriate national drug code until a permanent code is established.

URMBT groups are excluded from coverage of this drug. 

Jemperli (dostarlimab-gxly) is a programmed death receptor-1 (PD-1)-blocking antibody indicated for the treatment of adult patients with mismatch repair deficient, or dMMR, recurrent or advanced endometrial cancer, as determined by an FDA-approved test, that has progressed on or following prior treatment with a platinum-containing regimen.

Dosage and administration:

Dose 1 through 4: 500 mg every three weeks.
Subsequent dosing beginning three weeks after Dose 4 (Dose 5 onwards): 1,000 mg every six weeks
Administer as an intravenous infusion over 30 minutes.

Dosage forms and strengths:

Injection: 500 mg/10 mL (50 mg/mL) solution in a single-dose vial

J3490

J3590

Basic benefit and medical policy

Posimir (bupivacaine)

Posimir (bupivacaine) is payable for the FDA-approved indications, effective Feb. 1, 2021. Posimir (bupivacaine) should be reported with procedure code J3490 or J3590 and the appropriate national drug code until a permanent code is established.

URMBT groups are excluded from coverage of this drug. 

Posimir (bupivacaine) contains an amide local anesthetic and is indicated in adults for administration into the subacromial space under direct arthroscopic visualization to produce post-surgical analgesia for up to 72 hours following arthroscopic subacromial decompression.

Dosage and administration:

  • For single-dose administration only.
  • Don’t dilute or mix with local anesthetics or other drugs or diluents.
  • Don’t convert from other bupivacaine formulations to Posmir. Don’t substitute.
  • Avoid additional use of local anesthetics within 168 hours following administration of Posmir.
  • The recommended dose is 660 mg (5 mL).

Dosage forms and strengths:

Solution: 5 mL single-dose vial, 660 mg/5 mL (132 mg/mL)

S0317

Basic benefit and medical policy

Pediatric feeding programs

The safety and effectiveness of pediatric feeding programs have been established. The multidisciplinary, integrated programs may be considered a useful therapeutic option when indicated. Criteria have been updated, effective May 1, 2021.

Basic benefit policy group variations

Payment policy:

Outpatient claims must be billed on a professional claim form.

Payable diagnoses: F50.82, F98.21, F98.29, R62.51 and R63.3

Inclusions:

Intensive outpatient day feeding programs may be considered established in childrena when all the following criteria have been met:

  • Referral by qualified medical professional experienced in the care of children, after a thorough medical and nutritional evaluation has been completed to identify potentially treatable underlying conditions (endocrine disorders, thyroid disease, etc.)
  • A pattern of significant malnutrition or failure-to-thrive exists that is thought to be related to inadequate dietary intake resulting from an abnormal relationship to food (aversion, swallowing dysregulation, etc.)
    • Age appropriate growth charts or BMI tables may be used to document growth and weight gainb.
  • A three to four month trial of at least one traditional outpatient approachc to improve dietary intake and growth has failed.

Intensive inpatient admission for pediatric intensive feeding program services may be considered established when facility-based care is required, and all the following criteria have been met:

  • All the above (intensive outpatient day) criteria have been met
  • Member is deemed medically unstable as evidence by one or more of the following:
    • Bradycardia
    • Congestive heart failure
    • Dehydration (documented clinically and on labs)
    • Electrolyte abnormalities
    • Hypotension
    • Hypothermia
    • Other clinical circumstances where cardiac, pulmonary, hepatic, metabolic or renal status are at risk in the judgment of the attending physician

aChildren are less than 18 years of age.

bSpecial growth charts for selected genetic syndromes should be used when indicated (e.g., Down’s syndrome, Turner syndrome, etc.).

cOutpatient traditional approaches may include but are not limited to parent/caregiver evaluation to determine if parenting dynamics may be impacting ability to eat or gain weight; gastrointestinal evaluation to rule out primary GI diagnosis or intestinal mechanical issues; calorie counts; home-based feeding strategies; behavioral evaluation to ascertain impacts on feeding; physical therapy or occupational evaluation to help assess developmental challenges that may impact feeding.

Exclusions:

  • Patients who have mild to moderate feeding difficulties who continue to meet normal growth and developmental milestones
  • Services provided by professionals within a pediatric feeding program shouldn’t be duplicated concurrently by providers outside of the feeding program. Such services are duplicative and not a covered benefit
  • Maintenance programs
POLICY CLARIFICATIONS

90756

Basic benefit and medical policy

Flucelvax Quadrivalent (influenza vaccine)

Effective March 5, 2021, Flucelvax® Quadrivalent (influenza vaccine) is covered for the following updated FDA-approved indications:

  • Flucelvax Quadrivalent is an inactivated vaccine indicated for active immunization for the prevention of influenza disease caused by influenza virus subtypes A and type B contained in the vaccine and is approved for use in people 2 years of age and older.

Dosage and administration:

For intramuscular use only
Age: 2 through 8 years old
Dose: One or two dosesa, 0.5 mL each
Schedule: If two doses, administer at least four weeks apart
 
Age: 9 years and older
Dose: One dose, 0.5mL
Schedule: Not applicable

aOne or two doses depends on vaccination history as per Advisory Committee on Immunization Practices annual recommendations on prevention and control of influenza with vaccines.

J3490

J3590

Basic benefit and medical policy

Abecma (idecabtagene vicleucel)

Effective March 26, 2021, Abecma (idecabtagene vicleucel) is covered for the following FDA-approved indications:

Abecma (idecabtagene vicleucel) is a B-cell maturation antigen, or BCMA, directed genetically modified autologous T-cell immunotherapy indicated for the treatment of adult patients with relapsed or refractory multiple myeloma after four or more prior lines of therapy, including an immunomodulatory agent, a proteasome inhibitor and an anti-CD38 monoclonal antibody.

Dosage and administration:
 

  • For autologous use only; for intravenous use only.
  • Don’t use a leukodepleting filter.
  • Administer a lymphodepleting chemotherapy regimen of cyclophosphamide and fludarabine before infusion of Abecma.
  • Confirm the patient’s identity before infusion.
  • Premedicate with acetaminophen and an H1-antihistamine.
  • Avoid prophylactic use of dexamethasone or other systemic corticosteroids.

Dosage forms and strengths:

  • Abecma is a cell suspension for intravenous infusion.
  • A single dose of Abecma contains a cell suspension of 300 to 460 x 106 CAR-positive T cells in one or more infusion bags. 

Abecma (idecabtagene vicleucel) isn’t a benefit for URMBT.

J3490

J3590

Basic benefit and medical policy

Empaveli (pegcetacoplan)  

Effective May 14, 2021, Empaveli (pegcetacoplan) is covered for the following FDA-approved indications.

Indications and usage:

Empaveli is a complement inhibitor indicated for the treatment of adult patients with paroxysmal nocturnal hemoglobinuria, or PNH.
 
Dosage and administration:

Recommended dosage is 1,080 mg by subcutaneous infusion twice weekly via a commercially available pump.

Dosage forms and strengths:

For injection: 1,080 mg/20 mL (54 mg/mL) in a single-dose vial.

This drug isn’t a benefit for URMBT and MPSERS.

J3490

J3590

Basic benefit and medical policy

Zynrelef (bupivacaine and meloxicam)

Effective May 12, 2021, Zynrelef (bupivacaine and meloxicam) is covered for the following FDA-approved indications:

Zynrelef contains bupivacaine, an amide local anesthetic, and meloxicam, a nonsteroidal anti-inflammatory drug, or NSAID, and is indicated in adults for soft tissue or periarticular instillation to produce postsurgical analgesia for up to 72 hours after bunionectomy, open inguinal herniorrhaphy and total knee arthroplasty.

Limitations of use:
 
Safety and efficacy haven’t been established in highly vascular surgeries, such as intrathoracic, large multilevel spinal, and head and neck procedures.

Dosing information:

  • Zynrelef is intended for single-dose administration only.
  • The toxic effects of local anesthetics are additive. Avoid additional use of local anesthetics within 96 hours following administration of Zynrelef.
  • Zynrelef should only be prepared and administered with the components provided in the Zynrelef kit.
  • Zynrelef is applied without a needle into the surgical site following final irrigation and suction and prior to suturing.
  • The recommended doses of Zynrelef are as follows: 
    • Bunionectomy: Up to 2.3 mL to deliver 60 mg./1.8 mg
    • Open inguinal herniorrhaphy: Up to 10.5 mL to deliver 300 mg/9 mg
    • Total knee arthroplasty: Up to 14 mL to deliver 400 mg/12 mg

Dosage forms and strengths:

Zynrelef (bupivacaine and meloxicam) extended-release solution is available in four dosage strengths as single-dose glass vials:

  • 400 mg bupivacaine and 12 mg meloxicam
  • 300 mg bupivacaine and 9 mg meloxicam
  • 200 mg bupivacaine and 6 mg meloxicam
  • 60 mg bupivacaine and 1.8 mg meloxicam

Zynrelef (bupivacaine and meloxicam) isn’t a benefit for URMBT.

J3490

J3590

Basic benefit and medical policy

Zynlonta (loncastuximab tesirine-lpyl)

Zynlonta (loncastuximab tesirine-lpyl), procedure codes J3490 and J3590, is payable for its approved indications, effective April 23, 2021.

Zynlonta is a CD19-directed antibody and alkylating agent conjugate indicated for the treatment of adult patients with relapsed or refractory large B-cell lymphoma after two or more lines of systemic therapy, including diffuse large B-cell lymphoma, known as DLBCL, not otherwise specified, DLBCL arising from low grade lymphoma, and high-grade B-cell lymphoma.

Dosage and administration:

Zynlonta is an intravenous infusion over 30 minutes on Day 1 of each cycle (every three weeks).

The recommended dosage is:

  • 0.15 mg/kg every three weeks for two cycles
  • 0.075 mg/kg every three weeks for subsequent cycles
  • Premedicate with dexamethasone 4 mg orally or intravenously twice daily for three days beginning the day before Zynlonta

Dosage forms and strengths:

For injection: 10 mg of loncastuximab tesirine-lpyl as a lyophilized powder in a single-dose vial for reconstitution and further dilution.

Zynlonta isn’t a benefit for URMBT.

J9153

Basic benefit and medical policy

Vyxeos (daunorubicin and cytarabine)

Effective March 30, 2021, Vyxeos (daunorubicin and cytarabine) is covered for the following FDA-approved indications:

Vyxeos is a liposomal combination of daunorubicin, an anthracycline topoisomerase inhibitor and cytarabine, a nucleoside metabolic inhibitor, that is indicated for the treatment of newly diagnosed therapy-related acute myeloid leukemia, known as t-AML, or AML with myelodysplasia-related changes, known as AML-MRC, in adults and pediatric patients 1 year and older.

Dosage information:

  • Induction: Vyxeos (daunorubicin 44 mg/m2 and cytarabine 100 mg/m2) liposome via intravenous infusion over 90 minutes on days 1, 3, and 5 and on days 1 and 3 for subsequent cycles of induction, if needed.
  • Consolidation: Vyxeos (daunorubicin 29 mg/m2 and cytarabine 65 mg/m2) liposome via intravenous infusion over 90 minutes on days 1 and 3.

J9358

Basic benefit and medical policy

Enhertu (fam-trastuzumab deruxtecan-nxki)

Enhertu (fam-trastuzumab deruxtecan-nxki) is payable for the following updated FDA-approved indications:

Enhertu is a HER2-directed antibody and topoisomerase inhibitor conjugate indicated for the treatment of:

  • Adult patients with locally advanced or metastatic HER2-positive gastric or gastroesophageal junction adenocarcinoma who have received a prior trastuzumab-based regimen.

Dosing information:

Don’t substitute Enhertu for or with trastuzumab or adotrastuzumab emtansine.

  • For intravenous infusion only. Don’t administer as an intravenous push or bolus. Don’t use sodium chloride injection.
  • The recommended dosage of Enhertu for breast cancer is 5.4 mg/kg given as an intravenous infusion once every three weeks (21-day cycle) until disease progression or unacceptable toxicity.
  • The recommended dosage of Enhertu for gastric cancer is 6.4 mg/kg given as an intravenous infusion once every three weeks (21-day cycle) until disease progression or unacceptable toxicity.
  • Management of adverse reactions (ILD, neutropenia, thrombocytopenia or left ventricular dysfunction) may require temporary interruption, dose reduction or discontinuation of Enhertu.

Dosage forms and strengths:

  • For injection: 100 mg lyophilized powder in a single-dose vial

Professional

New method of obtaining emergency crisis assessment for psychiatric issues, treatment coming

Starting Oct. 1, 2021, Blue Cross Blue Shield of Michigan and Blue Care Network will begin covering mobile crisis and crisis stabilization services. Both urgent care and crisis residential services are already covered. 

Note: Medicare Plus Blue℠ members won’t be included in this new program at this time.

Mobile crisis services include:

  • Professional mental health teams in the community who can evaluate the members wherever they are located
  • Evaluations face to face or over the phone to determine appropriate placement for the member

The mobile crisis team may stay involved for two to four weeks after the initial encounter to ensure members are connected to the right level of care for mental health or substance use disorder treatment and to provide treatment, as necessary.

Crisis stabilization services (formerly psychiatric observation) include:

  • Behavioral health evaluation to initiate appropriate treatment (similar to medical observation services)
  • Physical site‑based services that are necessary to support the mobile crisis team
    • Services include intake assessment, psychiatric evaluation, crisis intervention, psychotherapy, medication administration, therapeutic injection, observation and peer support
  • Initiate linkages and “warm handoffs” to the appropriate level of care and community resources

“The goal of such services is to make sure our members get treated at the right place at the right time,” said Dr. William Beecroft, medical director of behavioral health.

Facilities to be used for physical site-based services would be open 24/7 and use the services of a multidisciplinary staff, including physicians, registered nurses, licensed master social workers, psychologists, clinical supervisors and additional support staff. Members may be referred to a facility from a mobile crisis team, law enforcement or other community-based services, or they may walk in on their own.

Blue Care Network recently conducted a pilot program with two providers in Southeast Michigan — Hegira Health's COPE** and Common Ground Resource and Crisis Center.** COPE, which stands for Community Outreach for Psychiatric Emergencies, is a program created by Hegira Health, Inc.

As the State of Michigan further develops the certification process for crisis stabilization units in freestanding and hospital‑affiliated locations across the state, Blue Cross and BCN will expand their efforts to include additional providers within the state.

Here’s some additional information about the Common Ground and COPE centers:

Common Ground Resource and Crisis Center
Hours: Open 24 hours
Phone: 248‑451‑2600
Services: Mobile, walk‑in, crisis stabilization (observation), residential

Hegira Health’s COPE
Hours: Open 24 hours
Phone: 734‑721‑0200
Services: Mobile, walk‑in, crisis stabilization (observation), residential

BCN has had two years of experience working with these two centers, with positive results. Some of the benefits for members receiving treatment at one of these two locations include:

  • A speedy assessment of their immediate needs. Members can be seen by a behavioral health specialist promptly.
  • A multidisciplinary evaluation, which leads to a plan of care and placement in the appropriate level of care.
  • A positive, less stigmatizing experience than with some other systems of care.
  • Rapid access to behavioral interventions, including medication, nursing care, psychotherapy and psychoeducation.
  • Alleviation of a sense of crisis, encouraging feelings of hope.

As part of the evaluation and treatment process at these centers, some members may still need psychiatric hospitalization.

Beecroft pointed out that the Substance Abuse and Mental Health Services Administration, or SAMHSA, published a paper suggesting that a significant number of individuals presenting for crisis services don’t require hospital admission and can be treated in another, more appropriate care setting. “Centers that offer mobile crisis and crisis stabilization services make it more likely that people will get treated quickly and at the right level of care,” he said.

We’ll be publishing additional details about our coverage of crisis services as they become available and let you know of additional providers that join us in this transformative program of care. We’ll also be including program criteria in our provider manuals. Watch for further updates and information on how you can become involved on web-DENIS and in The Record and BCN Provider News.
                                                                                                                                                                                   
**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


CareCentrix to manage network for independent home infusion therapy and ambulatory infusion suite providers, starting Jan. 1

What you need to know

The information in this article applies to independent home infusion therapy and ambulatory infusion suite providers who:

  • Participate with Blue Cross and BCN
  • Aren’t owned by a hospital system
  • Provide home infusion services to Blue Cross commercial and BCN commercial members in Michigan

It doesn’t apply to hospital-owned home infusion therapy and ambulatory infusion suite providers.

We’ll notify all nonhospital-owned home infusion therapy and ambulatory infusion suite providers of this change by mail. We’ll also send letters to members who may be affected by this change, and we’ll work with CareCentrix® to ensure that there are no gaps in care.

Effective Jan. 1, 2022, Blue Cross Blue Shield of Michigan and Blue Care Network will delegate management of the in-state independent home infusion therapy and ambulatory infusion suite provider network to CareCentrix for commercial members.

This change won’t affect:

  • Hospital-owned home infusion therapy or ambulatory infusion suite providers
  • Members with Medicare Plus Blue℠ or BCN Advantage℠ plans

CareCentrix is a leader in managing infusion therapy services. It manages a national network of more than 800 home infusion therapy and ambulatory infusion suite providers.

We expect the transition to CareCentrix to improve member care through better management of home infusion therapy and ambulatory infusion suite services.

Note: Ambulatory infusion suites are a subset of ambulatory infusion centers.

Here’s what affected providers need to do

  1. If you aren’t already contracted with CareCentrix, contract with them as soon as possible and before Jan. 1, 2022. This will allow you to continue to provide in-network services to Blue Cross commercial and BCN commercial members. You’ll receive a letter from CareCentrix that outlines the steps you’ll need to take.

    If you’re already contracted with CareCentrix, you don’t need to do anything. Your CareCentrix contract manager will reach out to you to discuss this change.

  2. For services provided in Michigan to Blue Cross and BCN commercial members on or after Jan. 1, 2022, independent home infusion therapy and ambulatory infusion suite providers who are contracted with CareCentrix must bill CareCentrix.

    Don’t bill Blue Cross or BCN for home infusion therapy and ambulatory infusion suite services; Blue Cross and BCN will reject these claims with a message to bill CareCentrix.

Note: Independent home infusion therapy and ambulatory infusion suite providers can continue to bill Blue Cross and BCN for services provided to Medicare Advantage members and for other services, such as providing durable medical equipment and supplies. These services aren’t affected by this change.

We’ll end-date all Blue Cross and BCN independent home infusion therapy and ambulatory infusion suite contracts for commercial coverage, effective Dec. 31, 2021.

Who this change applies to

This change applies to independent HIT and AIS providers who:

  • Participate with Blue Cross and BCN
  • Aren’t owned by a hospital system
  • Provide home infusion services to Blue Cross commercial and BCN commercial members in Michigan

This change doesn’t apply to hospital-owned HIT and AIS providers.

We’ll notify all non-hospital-owned HIT and AIS providers of this change by mail. We’ll also send letters to members who may be affected by this change, and we’ll work with CareCentrix to ensure that there are no gaps in care.

Questions?

To learn more, see this document.

If you have questions about provider contracting, email CareCentrix at homeinfusion@carecentrix.com.


Learn more about submitting authorizations for our new Medicare Advantage home health care program

What you need to know
We’re clarifying several key points about submitting authorizations for our new Medicare Advantage home health care program.

CareCentrix® began managing authorizations for home health care services for Medicare Plus Blue℠ and BCN Advantage℠ members as of June 1, 2021.

We’d like to provide additional information and clarification on several key aspects of this new program:

  • For Medicare Plus Blue members who receive services in Michigan, you don’t need to submit requests to add disciplines to existing 30-day episodic authorizations that have already been approved by CareCentrix.
    • For Medicare Plus Blue members receiving services outside of Michigan, follow the reimbursement guidelines for your local Blue plan.
    • For BCN Advantage members, home health care services use a fee-for-service payment methodology. So you need to submit authorization requests for additional disciplines that haven’t been authorized by CareCentrix. See information below for additional details.
  • For BCN Advantage members, you don’t need to update approved authorizations when services are provided by a clinician with a lower-level credential than the clinician who was authorized by CareCentrix. This substitution is allowed as long as the clinician with the lower-level credential is within the same discipline that CareCentrix authorized. For example:
    • A licensed practical nurse can provide services when CareCentrix authorized services to be provided by a registered nurse.
    • A physical therapy assistant can provide services when CareCentrix authorized services to be provided by a physical therapist.

Note: You also don’t need to update authorizations for Medicare Plus Blue members when services are provided by clinicians with lower-level credentials.

See the following table to determine which HCPCS codes are associated with revenue codes by discipline:

Service HCPCS code Associated revenue codes
Home health aide G0156: Home health aide 0570, 0571, 0572, 0579
Medical social services G0155: Medical social worker 0560, 0561, 0562
Occupational therapy
  • G0152: Occupational therapist
  • G0158: Occupational therapist assistant
  • G0160: Occupational therapist, establish or deliver occupational therapy maintenance program
0430, 0431, 0432, 0434
Physical therapy
  • G0151: Physical therapist
  • G0157: Physical therapist assistant
  • G0159: Physical therapist, establish or delivery physical therapy maintenance program
0420, 0421, 0422, 0424, 0429
Skilled nursing
  • G0299: RN visit
  • G0300: Licensed vocational nurse/LPN visit
  • G0162: RN, for management and evaluation of the care plan
  • G0493: RN clinical assessment, initial
  • G0494: LPN, for the observation and assessment of patient condition
  • G0495: RN, training / education of a patient or family member
  • G0496: Practice nurse, training / education of a patient or family member
0550, 0551, 0552
Speech therapy
  • G0153: Speech therapist
  • G0161: Speech language pathologist, establish or deliver speech language pathology maintenance program
0440, 0441, 0442, 0444

We’re updating the Home health care: Frequently asked questions for providers document to reflect these clarifications.

As a reminder, CareCentrix manages prior authorizations for home health care services for Medicare Plus Blue and BCN Advantage members as follows:

  • For episodes of care that start on or after June 1, 2021
  • For episodes of care that started before June 1, 2021, when one of the following occurs on or after June 1: Recertification is needed, resumption of care is needed or there’s a significant change in condition

CareCentrix monitoring home health authorizations for missing HIPPS codes for Medicare Plus Blue members

When submitting claims for home health care services for Medicare Plus Blue℠ members who receive services in Michigan, you must include the Care‑Centrix®‑assigned health insurance prospective payment system, or HIPPS, code. This is required because Blue Cross Blue Shield of Michigan will reject claims that don’t include the HIPPS code.

To ensure that you have a HIPPS code when you submit claims for these members, CareCentrix monitors home health authorizations for missing HIPPS codes.

What we communicated previously

The preferred methods for obtaining the HIPPS code are:

  • Completing the HIPPS questionnaire or submitting the Outcome and Assessment Information Set, or OASIS, when you submit the prior authorization request
  • Faxing the OASIS to CareCentrix at 1‑877‑414‑1087 as soon as it’s available

For detailed information about the preferred methods, see Home health care: Frequently asked questions for providers.

As a reminder, CareCentrix manages prior authorizations for home health care services for Medicare Plus Blue and BCN Advantage members for:

  • Episodes of care that start on or after June 1, 2021
  • Episodes of care that started before June 1, 2021, when one of the following occurs on or after June 1: Recertification is needed, resumption of care is needed or there’s a significant change in condition

Here’s what’s new

If you don’t obtain the HIPPS code using one of the preferred methods by Day 25 of the episode of care, CareCentrix will make two attempts to call you. When CareCentrix contacts you and you supply the information needed to assign the HIPPS code, CareCentrix will update the authorization with the code.

  • If you contact CareCentrix to obtain a HIPPS code after the 30‑day episode of care has ended and you provide the necessary information, CareCentrix will update the authorization to include the CareCentrix‑assigned HIPPS code.

In either case, you’ll be able to find the CareCentrix‑assigned HIPPS code on the Authorization Status screen in the CareCentrix HomeBridge® portal.

Additional information

  • For Medicare Plus Blue members who receive services outside of Michigan, follow the reimbursement guidelines for the local Blue Cross plan.
  • HIPPS codes aren’t required on claims for BCN Advantage℠ members.
  • CareCentrix assigns HIPPS codes in alignment with guidelines from the Centers for Medicare & Medicaid Services.

For more information about the CareCentrix home health care program, see the following pages on ereferrals.bcbsm.com:


We’ve updated our Choices for Care and Blue Cross Online Visits toolkits

We’ve refreshed our Choices for Care and Blue Cross Online Visits℠ employer toolkits to continue supporting member education about the care that’s always there with Blue Cross Blue Shield of Michigan and Blue Care Network health plans.

These toolkits, which contain print, digital and video resources, are part of our continuing efforts to make sure members know they have 24-hour access to care that’s always there. You’re welcome to use these materials in your office.

Choices for Care

In the Choices for Care campaign, we remind members to check with their primary care providers first when they need care and let them know that many primary care providers have the following options available:

  • In-person care
  • Virtual care
  • Phone consultations  
  • Extended hours, including weekends

We also stress that members should follow up with their primary care provider when they receive care elsewhere.

The other choices for care available to members when their primary care provider isn’t available are:

  • The 24-Hour Nurse Line
  • Blue Cross Online Visits
  • Walk-in clinics

To download materials from the Choices for Care toolkit, click here.

Blue Cross Online Visits

We know that many primary care providers offer virtual care. If your office doesn’t offer virtual care or your Blue Cross and BCN patients need virtual care after hours, you can let them know about Blue Cross Online Visits. To download materials from the Blue Cross Online Visits toolkit, click here.


Quarterly update: Requirements changed for some commercial medical benefit drugs

Blue Cross Blue Shield of Michigan and Blue Care Network encourage proper utilization of high-cost medications that are covered under the medical benefit. As part of this effort, we maintain a comprehensive list of requirements for both Blue Cross commercial and BCN commercial members.

During April, May and June 2021, there were changes to prior authorization requirements, site-of-care requirements or both for the following medical benefit drugs:

HCPCS code Brand name Generic name
J9999** Abecma® idecabtagene vicleucel
J3590** Empaveli® gcetacoplan
Q5112 Ontruzant® trastuzumab-dttb
Q5114 Ogivri® trastuzumab-dkst
Q5113 Herzuma® trastuzumab-pkrb
J9355 Herceptin® trastuzumab
Q5108 Fulphila® pegfilgrastim-jmdb
Q5111 Udenyca® pegfilgrastim-cbqv
Q5120 Ziextenzo® pegfilgrastim-bmez
J9312 Rituxan® rituximab
Q5115 Truxima® rituximab-abbs
J9035 Avastin® bBevacizumab
J3590** Evkeeza™ evinacumab-dgnb
J3590* Nulibry™ sdenopterin

**Will become a unique code

For a detailed list of requirements, see the Blue Cross and BCN utilization management medical drug list.This list is available on the following pages of the ereferrals.bcbsm.com website:

Additional notes

These authorization requirements apply only to groups that currently participate in the standard commercial Medical Drug Prior Authorization Program for drugs administered under the medical benefit. To view the list of PPO groups that don’t require members to participate in the program, see the Specialty Pharmacy Prior Authorization Master Opt-in/out Group List. This list is also available on the Blue Cross Medical Benefit Drugs page of the ereferrals.bcbsm.com website.

As a reminder, an authorization approval isn’t a guarantee of payment. Health care providers need to verify eligibility and benefits for members.


We’re transitioning to new pharmacy benefit manager

What you need to know

  • We’re moving from Express Scripts, Inc. to OptumRx as our pharmacy benefit manager and home delivery pharmacy.
  • Some patients may make appointments with you this fall to get new prescriptions for medication they’re filling through our home delivery pharmacy if the medications are controlled substances or if they’re out of refills.
  • Our members will receive new ID cards.

Blue Cross Blue Shield of Michigan and Blue Care Network’s transition to a new pharmacy benefit manager, which we reported in a March Record article, will result in certain changes we want to alert you to.

As you may have read, we’re moving from Express Scripts, Inc. to OptumRx on Jan. 1, 2022, for commercial and individual group members, and Jan. 1, 2023, for Medicare Advantage individual and group members. The change is expected to improve the pharmacy experience for members and customers, better manage drug costs and drive better health outcomes.

While we anticipate that the bulk of the transition will be seamless for our members and health care providers, members who use home delivery pharmacy services may be affected. Most of these members’ current prescriptions with Express Scripts will automatically transfer to OptumRx if they have refills remaining, but prescriptions for controlled substances won’t transfer automatically.

Members with a prescription for a controlled substance will need to see their doctor to request a new prescription for our new home delivery pharmacy. Examples include medications for ADHD and seizures, as well as opioid pain medications like oxycodone, methadone and other drugs that put a person at high risk for developing substance use disorder.

We’re sending letters to members in mid-September to explain what they need to do. A second letter from OptumRx will follow in November.

After receiving these letters, some members may schedule appointments with their health care providers, including primary care providers and specialists, to request new prescriptions for medications they want delivered to their homes.

New ID cards

Due to the transition to OptumRx, we’ll mail about 1.8 million new ID cards to members this fall, beginning Oct. 3. Members must show their new cards at the pharmacy starting Jan. 1 for their prescriptions to be covered correctly under their benefits.

Electronic tools for providers

We’ll provide more information in The Record later this year about electronic tools for prior authorization requests and member benefits information related to this transition.


We’re changing how we pay for certain drugs that should be administered by health care provider

Starting Oct. 1, 2021, Blue Cross Blue Shield of Michigan and Blue Care Network will no longer pay for the following drugs under a patient’s drug benefits. These medications should only be administered by a health care provider, and we’ll only pay for them under a patient’s medical benefits.

Our drug plans only pay for drugs that can be self-administered by the patient, as per prescription labeling approved by the Food and Drug Administration.

If members fill a prescription for one of these drugs at a pharmacy on or after Oct. 1, 2021, they’ll be responsible for the full cost.

Drugs that will be paid for by medical benefits starting Oct. 1, 2021 HCPCS code Common use
Eligard® J9217 Prostate cancer
Lupron Depot® 7.5mg, 22.5mg, 30mg and 45mg J9217 Prostate cancer
Trelstar® J3315 Prostate cancer
Zoladex® J9202 Prostate cancer, endometriosis, endometrial thinning, breast cancer

We’ll notify affected members of these changes and advise them to talk with their provider about continuing to receive their treatment.


Additional drugs to require prior authorization for URMBT members with Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, we’re adding prior authorization requirements for the following drugs covered under the medical benefit:

  • Abecma® (idecabtagene vicleucel), HCPCS code J3590
  • Breyanzi® (lisocabtagene maraleucel), HCPCS codes J3590, C9076
  • Beovu® (brolucizumab-dbll), HCPCS code J0179
  • Tepezza® (teprotumumab-trbw), HCPCS code J3241
  • Onpattro® (patisiran), HCPCS code J0222

Submit prior authorization requests through the NovoLogix® online tool.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust, or URMBT, members with a non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests through NovoLogix. It offers real-time status checks and immediate approvals for certain medications.

To learn how to submit requests through NovoLogix, do the following:

  1. Go to ereferrals.bcbsm.com.
  2. Click on Blue Cross.
  3. Click on Medical Benefit Drugs.
  4. Scroll to the Blue Cross commercial column.
  5. Review the information in the How to submit requests electronically using NovoLogix section.

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Note: Accredo manages prior authorization requests for the URMBT for select medical benefit drugs that aren’t included on these two lists.

We’ll update the appropriate drug lists to reflect the information in this message before the effective date.


Clarification: Services requiring AIM prior authorization

In an August Record article, we wrote that services associated with certain radiology codes required prior authorization from AIM Specialty Health® for Blue Cross Blue Shield of Michigan commercial members, including UAW Retiree Medical Benefits Trust members with a Blue Cross Blue Shield of Michigan non‑Medicare plan. We want to clarify that this requirement doesn’t apply to the following:

  • UAW Retiree Health Care Trust (group number 70605)
  • UAW International Union (group number 71714)

These two groups don’t require prior authorization from AIM.


Policy update coming for nonchemotherapy drug administration coding

Blue Cross Blue Shield of Michigan and Blue Care Network will be updating their policy for nonchemotherapy drug administration later this year to align with a Centers for Medicare & Medicaid Services local coverage determination for our commercial and Medicare Advantage lines of business.

Nonchemotherapy drugs should be reported with administration CPT code *96372, not chemotherapy administration code *96401. Here are the descriptions of these codes:

  • *96401: Chemotherapy administration, subcutaneous or intramuscular; non-hormonal anti-neoplastic
  • *96372: Therapeutic, prophylactic or diagnostic injection (specify substance or drug); subcutaneous or intramuscular

If the following drugs are billed with a chemotherapy administration code, the administration code will be denied.

Generic name Trade name HCPCS code
Benralizumab Fasenra™ J0517
Canakinumab Ilaris® J0638
Certolizumab pegol Cimzia® J0717
Cenosumab Prolia/Xygeva® J0897
Filgrastim (g-csf), excludes biosimilars Neupogen® J1442
Tbo-filgrastim Granix® J1447
Filgrastim-sndz, biosimilar Zarxio® Q5101
Filgrastim-aafi Nivestym® Q5110
Luspatercept-aamt Reblozyl® J0896
Mepolizumab Nucala® J2182
Octreotide acetate depot Sandotstatin LAR depot J2353
Omalizumab Xolair® J2357
Pegfilgrastim Neulasta® J2505
Pegfilgfrastim-jmdb, biosimilar Fulphila® Q5108
Pegfilgrastim-cbqv Udenyca® Q5111
Pegfilgrastim-bmez Ziextenzo® Q5120
Pegfilgrastim-apgf, biosimilar Nyvepri™ Q5122
Rilonacept Arcalyst® J2793
Tildrakizumab-asmn Ilumya™ J3245

We’ll provide the effective date of this new policy and additional information in future communications.

Appeal process

If you need to appeal a denial, follow the clinical editing appeal process. Fax one appeal at a time to avoid processing delays.

Before filing an appeal, validate that you’re using the correct administration code for billing nonchemotherapy drugs. Find examples of correct coding in this CMS article:  Billing and Coding: Complex Drug Administration Coding (A58544).**

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Claim editing update coming later this year to Medicare Plus Blue actinotherapy and photochemotherapy claims

To promote correct coding and assist with payment accuracy, Blue Cross Blue Shield of Michigan will enhance its claim editing process later this year for Medicare Plus Blue℠ claims to align with American Academy of Dermatology guidelines for actinotherapy and photochemotherapy services.

According to the AAD, there are specific diagnoses that are appropriate indications for CPT codes *96910-*96912 (photochemotherapy; PUVA), including atopic dermatitis, lichen planus, psoriasis and vitiligo. The photochemotherapy codes aren’t considered billable services unless an appropriate diagnosis is reported.

Following are appropriate ICD-10 codes that can be used: C84.0-C84.09, C84.1-C84.19, C84.A-C84.A9, C96.2-C96.29, D45, D89.81-D89.813, L11.1, L20-L20.9, L28.1, L29.8, L29.9, L30.0, L30.1, L40-L40.9, L41-L41.9, L42, L43-L43.9, L44.8, L44.9, L45, L50.3, L50.8, L53.8, L56.4, L57.1, L57.8, L63-L63.9, L66.1, L80, L81.7, L90.0, L90.9, L91.9, L92.0, L94.0, L94.1, L94.3, L94.9, L98.5, Q82

We’ll provide updates on other pertinent information about these claims, including when this edit will be effective, in future communications.

Note: The appeal process won’t change. Continue to submit appeals on the Clinical Editing Appeal Form with the necessary supporting documentation. Fax one appeal at a time to avoid processing delays.


HMS launches new provider portal for audits

What you need to know

HMS, an independent company that works with us on audits, updated its provider portal in August with some new features. Providers won’t need to register for the new portal.

On Aug. 27, 2021, Health Management Systems, or HMS, launched an updated provider portal called HMS Portal. It replaces the portal our health care providers have been using for their audit activity.  

Providers, hospitals and facilities with provider portal accounts won’t have to register for the new portal. Their access will migrate to HMS Portal automatically. They can use the same user ID and password to access the new portal.

Not registered for the provider portal?

Providers, hospitals and facilities involved in HMS audits who don’t have a provider portal account can register for an HMS Portal account now. Here’s how:

  1. Go to hmsportal.hms.com/registration.**
  2. Click on Register in the Provider box.

All communication with HMS regarding audits will go through the new portal, but providers will still receive audit information through the mail as a secondary form of reporting notification.

HMS Portal features:

  • Reduces administrative efforts
  • Displays real-time audit status and reporting
  • Manages multiple addresses
  • Provides a self-disclosure application
  • Allows users to:
    • Update contact information
    • Upload documents for review

Training

Click here** to download a user guide on the new portal.

Questions?

HMS is available for you during any step of the process. If you have trouble or questions when using the portal, contact the HMS Provider Relations team at 1-866-875-1749.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Claim editing update for modifier 59 coming later this year to Medicare Plus Blue claims

As we communicated in an August Record article, we’ll begin editing claim lines when modifier 59 is appended on Medicare Plus Blue℠ claims. Following are additional details.

Background
The Centers for Medicare & Medicaid Services has established code pairs that identify procedure codes that are either mutually exclusive or incidental to one another, or that shouldn’t be reported together due to an overlap in services. We currently use the National Correct Coding Initiative, or NCCI, list as published by CMS.

This list indicates whether modifier 59 can be used to allow two codes to be billed together that would otherwise be denied. When we update the claims editing process, only select codes will allow modifier 59 to automatically bypass the NCCI code pair edits.

While the editing enhancements won’t take place until later this year, we encourage you to follow the guidelines provided in this article now.

Examples of billing scenarios

If you bill modifier 59 and receive a claim line denial, following are some examples of circumstances when it would be appropriate to appeal the denial by submitting medical records that demonstrate the services are separate and distinct:

Example 1:

  • CPT code *17110 (Column I) – Destruction (for example, laser surgery, electrosurgery, cryosurgery, chemosurgery, surgical curettement) of benign lesions other than skin tags or cutaneous vascular proliferative lesions; up to 14 lesions 
  • CPT code *11102 (Column II) – Tangential biopsy of skin (for example, shave, scoop, saucerize, curette); single lesion

Modifier 59 may be reported with CPT code *11102 if the procedures are performed at different anatomic sites. For example, a lesion is biopsied by shave removal on the left forearm and a benign lesion was destructed on the cheek.

Modifier 59 shouldn’t be used if the procedures were performed on the same lesion.

Modifier 59 is used appropriately for different anatomic sites during the same encounter only when procedures that aren’t ordinarily performed or encountered on the same day are performed on different organs, different anatomic regions or in limited situations on different, noncontiguous lesions in different anatomic regions of the same organ.

Example 2:

  • CPT code *45385 (Column I) – Colonoscopy, flexible; with removal of tumors, polyps, or other lesions by snare technique
  • CPT code *45380 (Column II) – Colonoscopy, flexible; with biopsy, single or multiple

Modifier 59 may be reported with CPT code *45380 if the procedures are performed at separate sites. For example, a polyp was removed in the transverse and descending colon by cold snare technique and a biopsy of a lesion was performed in the ascending colon by cold forceps.

Modifier 59 shouldn’t be used if both techniques are used to remove the same polyp, tumor or lesion.

Example 3:

  • CPT code *88360 (Column I) – Morphometric analysis, tumor immunohistochemistry (for example, Her-2/neu, estrogen receptor/progesterone receptor), quantitative or semiquantitative, per specimen, each single antibody stain procedure; manual
  • CPT code *88342 (Column II) – Immunohistochemistry or immunocytochemistry, per specimen; initial single antibody stain procedure

Modifier 59 may be reported with CPT code *88342 if each procedure is for a different antibody. For example: A needle biopsy is performed on the left breast and an immunohistochemistry antibody stain procedure is performed using GATA3 and a morphometric analysis antibody stain procedure is performed using HER2.

Modifier 59 shouldn’t be used if the same antibody is used for each procedure.

Modifier 59 is used appropriately when two timed procedures are performed in different blocks of time on the same day.

Example 4:

  • CPT code *97113 (Column I) – Therapeutic procedure, one or more areas, each 15 minutes; aquatic therapy with therapeutic exercises
  • CPT code *97110 (Column II) – Therapeutic procedure, one or more areas, each 15 minutes; therapeutic exercises to develop strength and endurance, range of motion and flexibility

Modifier 59 may be reported with CPT code *97110 if the two procedures are performed in distinctly different time blocks. For example, provider performs 15 minutes of therapeutic exercises from 11:30 to 11:45 and the provider performs 15 minutes of aquatic therapy with the patient from noon to 12:15 p.m.

Modifier 59 shouldn’t be used if both procedures were performed during the same time block.

Modifier 59 is used appropriately when two services describe nonoverlapping services even though they may occur during the same encounter. 

Example 5:

  • CPT code *99213 (Column I) – Office or other outpatient visit for the evaluation and management of an established patient, which requires a medically appropriate history and examination and low level of medical decision-making. When using time for code selection, 20 to 29 minutes of total time is spent on the date of the encounter.
  • HCPCS code G0444 (Column II) – Annual depression screening, 15 minutes

Modifier 59 may be reported with HCPCS code G0444 as it’s a time-based procedure and is separate and significant from the E/M. For example, an E/M is conducted due to an ear infection and sore throat. The provider indicates a depression screening was performed for 15 minutes using the PHQ-9.

Modifier 59 shouldn’t be used if the documentation doesn’t indicate the time spent doing the depression screening.

Example 6:

  • CPT code *01402 (Column I) – Anesthesia for open or surgical arthroscopic procedures on knee joint; total knee arthroplasty
  • CPT code *64447 (Column II) – Injections, anesthetic agents and/or steroid; femoral nerve

Modifier 59 may be reported with CPT code *64447 if the procedure is performed for post-operative pain management. For example, surgeon requests an injection for post-op pain management and the anesthesia is administered for the procedure. These two services are separate and distinct as they are being administered at separate times for separate reasons.

Modifier 59 shouldn’t be used if the injection wasn’t administered for post-operative pain management.

Modifier 59 is used appropriately for a diagnostic procedure that precedes a therapeutic procedure only when the diagnostic procedure is the basis for performing the therapeutic procedure.

Example 7:

  • CPT code *92928 (Column I) – Percutaneous transcatheter placement of intracoronary stent(s), with coronary angioplasty when performed; single major coronary artery or branch
  • CPT code *93458 (Column II) – Catheter placement in coronary arteries for coronary angiography, including intraprocedural injections for coronary angiography, imaging supervision and interpretation; with left heart catheterization including intraprocedural injections for left ventriculography, when performed

Modifier 59 may be reported with CPT code *93458 if the diagnostic angiography hasn’t been previously performed and the decision to perform the angioplasty is based on the result of the diagnostic angiography.

Modifier 59 shouldn’t be used if the angiography isn’t performed diagnostically and is included or performed during the angioplasty.

Example 8:

  • CPT code *37225 (Column I) – Revascularization, endovascular, open or percutaneous, femoral, popliteal artery(s), unilateral; with atherectomy, includes angioplasty within the same vessel, when performed
  • CPT code *75710 (Column II) – Angiography, extremity, unilateral, radiological supervision and interpretation

Modifier 59 may be reported with CPT code *75710 if the diagnostic angiography hasn’t been previously performed and the decision to perform the revascularization is based on the result of the diagnostic angiography.

Modifier 59 shouldn’t be used if the angiography isn’t performed diagnostically and is included or performed during the revascularization.

Modifier 59 is always appended to the Column II Code on the NCCI list.

This enhancement also applies to modifiers:

  • XE – Separate encounter, a service that’s distinct because it occurred during a separate encounter
  • XP – Separate practitioner, a service that’s distinct because it was performed by a different practitioner
  • XS – Separate structure, a service that’s distinct because it was performed on a separate organ/structure
  • XU – Unusual nonoverlapping service, the use of a service that is distinct because it doesn’t overlap usual components of the main service

Note: The appeal process won’t change. Continue to submit appeals on the Clinical Editing Appeal Form with the necessary documentation that supports the procedures are separate and distinct. Also, continue to fax one appeal at a time to avoid processing delays.

None of the information included in this article is intended to be legal advice and, as such, it remains the provider’s responsibility to ensure that all coding and documentation are done in accordance with all applicable state and federal laws and regulations.


Claim editing enhancements coming to Blue Cross commercial claims

In an August 2021 Record article, we let you know that Blue Cross Blue Shield of Michigan will be working with Optum to enhance our claim editing process to promote correct coding starting in November 2021.

Anatomical modifiers for surgical procedures

One of the enhancements we’ll be making is to require anatomical modifiers for surgical procedures.

Anatomical modifiers identify the specific area of the body where a procedure is performed. Requiring these modifiers aligns with AMA CPT guidelines and supports our commitment to implementing payment integrity solutions that enhance payment accuracy.

Surgical procedures requiring anatomical modifiers include CPT codes in the range *10000-*69999 that have a Medicare Physician Fee Schedule bilateral indicator “1,” denoting that the surgical code is eligible to be billed on both sides of the body. We’ll edit the surgical code when anatomical modifiers (50, LT, RT, E1, E2, E3, E4, F1, F2, F3, F4, F5, F6, F7, F8, F9, FA, T1, T2, T3, T4, T5, T6, T7, T8, T9, TA, LC, LD, RC, LM, RI) are appropriate, but haven’t been appended to the claim line.

Although the requirement begins later this year, we encourage you to follow the new process now.

If you have questions about the Blue Cross claim editing process, contact Provider Inquiry. Professional providers should call 1-800-344-8525, while facility providers should call 1-800-249-5103.


Asparlas will require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, Asparlas™ (calasparagase pegol-mknl), HCPCS code J9118, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in an outpatient setting for UAW Retiree Medical Benefits Trust members who have a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

Notes:

  • Accredo manages prior authorization requests for URMBT for select medical benefit drugs that aren’t on the above two lists.
  • The prior authorization requirements mentioned in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


Cosela and Libtayo to require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, the following drugs will require prior authorization through AIM Specialty Health®:

  • Cosela™ (trilaciclib), HCPCS code C9078
  • Libtayo® (cemiplimab-rwic), HCPCS code J9119

These drugs are covered under the medical benefit.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust members with a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Notes:

  • Accredo manages prior authorization requests for additional medical benefit drugs.
  • The requirements outlined in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Rybrevant requires prior authorization for most members

For dates of service on or after Sept. 27, 2021, Rybrevant™ (amivantamab-vmjw), HCPCS codes J9999, J3490, J3590 and C9399, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in outpatient settings for:

  • Blue Cross Blue Shield of Michigan commercial members who have coverage through fully insured groups and those with individual coverage
  • Exceptions: This requirement doesn’t apply to Michigan Education Special Services Association members or members who have coverage through the Blue Cross and Blue Shield Federal Employee Program®.

    This requirement also doesn’t apply to UAW Retiree Medical Benefits Trust members with a Blue Cross non-Medicare plan and other members with coverage through self-funded groups.

  • Medicare Plus Blue℠ members
  • Blue Care Network commercial members
  • BCN Advantage℠ members

How to submit authorization requests

Submit authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


Data shows higher flu vaccine rate leads to lower illnesses, hospitalizations and deaths

This is part of an ongoing series of articles focusing on the tools and resources available to help FEP members manage their health.

Nearly 52% of the U.S. population received a flu vaccine during the 2019-2020 flu season, up from 49% during the 2018-2019 flu season, according to the Centers for Disease Control and Prevention.

See a two-year comparison from the CDC of the flu vaccination rate and how it affected the health of those who received it below:

Flu season 2018-2019 2019-2020
Percentage vaccinated 49% 52%
Flu illnesses prevented 4.4 million** 7.5 million**
Flu hospitalizations prevented 58,000** 105,000**
Deaths from flu prevented 3,500** 6,300**

The CDC encourages individuals to get annual flu vaccinations. We encourage you to share the 2019-2020 Flu Season: Burden and Burden Averted by Vaccination*** infographic with patients to help them understand the importance of the vaccine.

Flu vaccines have no out-of-pocket cost for Blue Cross and Blue Shield Federal Employee Program® members when received from a Preferred provider. Also, medical professionals are available anytime through the 24/7 Nurse Line (1-888-258-3432), where FEP members can get their questions about the flu and vaccine answered.

For more benefit information, providers and FEP members can call Customer Service at 1-800-482-3600 or visit www.fepblue.org.

**Estimates

***Blue Cross and Blue Shield of Michigan doesn’t own or control this website.


Lunch and learn webinars for physicians and coders focus on risk adjustment, coding

Action item
Sign up now for live, monthly, lunchtime webinars.

We’re offering additional webinars that provide updated information on risk adjustment documentation and coding of common challenging diagnoses.

All sessions start at 12:15 p.m. Eastern time and run for 15 to 30 minutes. They also provide physicians and coders with an opportunity to ask questions.

Click on a link below to sign up for a live webinar:

Session date Topic Led by Sign-up link
Thursday, Sept. 23 Malignant neoplasm Physician Register here
Tuesday, Oct. 12 Updates for ICD-10-CM Coder Register here
Wednesday, Nov. 17 Coding scenarios for primary care and specialty Coder Register here
Thursday, Dec. 9 Evaluation and management coding tips Coder Register here

You can watch previously hosted sessions on our new provider training site:

Session date On-demand webinar
April 20 Acute conditions reported in the outpatient setting
May 19 Morbid (severe) obesity
June 17 Major depression
July 20 Diabetes with complication
Aug. 18 Renal disease

Access to the training site differs slightly for new and existing users:

Once logged in, users can access the modules in two ways:

  • Look in the course catalog under Quality management.
  • Enter “lunch and learn” in the search box at the top of the screen.

If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.
If you have any questions about the sessions, contact April Boyce at aboyce@bcbsm.com. If you have questions regarding registration, email Patricia Scarlett at pscarlett@bcbsm.com.


Reminder: e‑learning lesson on E/M guidelines available on provider training website

We encourage you to view an e-learning lesson about the evaluation and management guidelines and scenarios for 2020 and beyond. You can follow the new E/M guidelines outlined in the lesson as you prepare to submit claims.

The course, available on our new provider training website, includes a video summary of the important points with links to supporting documents from Blue Cross Blue Shield of Michigan. Access to the site will differ slightly for new and existing users.

Once logged in, users have two options for accessing the module:

  • Option 1: Look in the course catalog under Medical record documentation and coding.
  • Option 2: Enter “Evaluation” in the search box at the top of the screen.

If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.


Reminder: On‑demand training available

Action item
Visit our provider training site to find resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. We’ve posted recordings of webinars previously delivered this year, along with video and e-learning modules on specific topics, on our provider training site. Our on-demand courses are designed to help you work more efficiently with us.

As previously communicated in The Record, we launched our new provider training site to enhance your training experience. Watch this video for an overview of the site’s features.
Our newest resources include:

As you may have read previously, training courses and materials from 2019 through 2021 have moved from BCBSM Provider Training and BCN Learning Opportunities to the new training site. To request access, follow these steps:

  • Open the registration page.
  • Complete the registration. We recommend using the same email you use to communicate with Blue Cross Blue Shield of Michigan for provider-related needs. This will become your login ID.
  • Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.


Reminder: New e‑learning training videos focus on Medicare Star Ratings

The Quality and Provider Education team continues to offer important training resources for health care providers and staff. New e-learning videos designed for physician office staff responsible for closing gaps related to Medicare Star measures launched Aug. 15. The video series discusses the importance of creating positive patient experiences as part of your efforts to close gaps in care.

Topics include:

  • Clarifications on quality measure requirements
  • Assistance with coding and documentation
  • Tips for closing gaps
  • Current information about HEDIS® quality measures, many of which are also Medicare Star Ratings measures
  • The Consumer Assessment of Healthcare Providers and Systems and Health Outcomes Survey

The video series has been approved for AMA PRA Category 1 Credit™. It’s available on our provider training site.

Access to the site differs slightly for new and existing users:

Log in to access the module in the course catalog under Quality management or by entering “Star” in the search box at the top of the screen.

Watch this video to learn more about the provider training site. If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.


Clarification: Pending authorization requests

In a May Record article, we reported that we would begin pending some authorization requests in June but the effective date subsequently changed to July 25. On that date, we started pending some authorization requests that would usually be auto-approved based on your answers to the questionnaires in the e-referral system. This allows us to validate the answers you provided on the questionnaire.

Facility

New method of obtaining emergency crisis assessment for psychiatric issues, treatment coming

Starting Oct. 1, 2021, Blue Cross Blue Shield of Michigan and Blue Care Network will begin covering mobile crisis and crisis stabilization services. Both urgent care and crisis residential services are already covered. 

Note: Medicare Plus Blue℠ members won’t be included in this new program at this time.

Mobile crisis services include:

  • Professional mental health teams in the community who can evaluate the members wherever they are located
  • Evaluations face to face or over the phone to determine appropriate placement for the member

The mobile crisis team may stay involved for two to four weeks after the initial encounter to ensure members are connected to the right level of care for mental health or substance use disorder treatment and to provide treatment, as necessary.

Crisis stabilization services (formerly psychiatric observation) include:

  • Behavioral health evaluation to initiate appropriate treatment (similar to medical observation services)
  • Physical site‑based services that are necessary to support the mobile crisis team
    • Services include intake assessment, psychiatric evaluation, crisis intervention, psychotherapy, medication administration, therapeutic injection, observation and peer support
  • Initiate linkages and “warm handoffs” to the appropriate level of care and community resources

“The goal of such services is to make sure our members get treated at the right place at the right time,” said Dr. William Beecroft, medical director of behavioral health.

Facilities to be used for physical site-based services would be open 24/7 and use the services of a multidisciplinary staff, including physicians, registered nurses, licensed master social workers, psychologists, clinical supervisors and additional support staff. Members may be referred to a facility from a mobile crisis team, law enforcement or other community-based services, or they may walk in on their own.

Blue Care Network recently conducted a pilot program with two providers in Southeast Michigan — Hegira Health's COPE** and Common Ground Resource and Crisis Center.** COPE, which stands for Community Outreach for Psychiatric Emergencies, is a program created by Hegira Health, Inc.

As the State of Michigan further develops the certification process for crisis stabilization units in freestanding and hospital‑affiliated locations across the state, Blue Cross and BCN will expand their efforts to include additional providers within the state.

Here’s some additional information about the Common Ground and COPE centers:

Common Ground Resource and Crisis Center
Hours: Open 24 hours
Phone: 248‑451‑2600
Services: Mobile, walk‑in, crisis stabilization (observation), residential

Hegira Health’s COPE
Hours: Open 24 hours
Phone: 734‑721‑0200
Services: Mobile, walk‑in, crisis stabilization (observation), residential

BCN has had two years of experience working with these two centers, with positive results. Some of the benefits for members receiving treatment at one of these two locations include:

  • A speedy assessment of their immediate needs. Members can be seen by a behavioral health specialist promptly.
  • A multidisciplinary evaluation, which leads to a plan of care and placement in the appropriate level of care.
  • A positive, less stigmatizing experience than with some other systems of care.
  • Rapid access to behavioral interventions, including medication, nursing care, psychotherapy and psychoeducation.
  • Alleviation of a sense of crisis, encouraging feelings of hope.

As part of the evaluation and treatment process at these centers, some members may still need psychiatric hospitalization.

Beecroft pointed out that the Substance Abuse and Mental Health Services Administration, or SAMHSA, published a paper suggesting that a significant number of individuals presenting for crisis services don’t require hospital admission and can be treated in another, more appropriate care setting. “Centers that offer mobile crisis and crisis stabilization services make it more likely that people will get treated quickly and at the right level of care,” he said.

We’ll be publishing additional details about our coverage of crisis services as they become available and let you know of additional providers that join us in this transformative program of care. We’ll also be including program criteria in our provider manuals. Watch for further updates and information on how you can become involved on web-DENIS and in The Record and BCN Provider News.
                                                                                                                                                                                   
**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


CareCentrix to manage network for independent home infusion therapy and ambulatory infusion suite providers, starting Jan. 1

What you need to know

The information in this article applies to independent home infusion therapy and ambulatory infusion suite providers who:

  • Participate with Blue Cross and BCN
  • Aren’t owned by a hospital system
  • Provide home infusion services to Blue Cross commercial and BCN commercial members in Michigan

It doesn’t apply to hospital-owned home infusion therapy and ambulatory infusion suite providers.

We’ll notify all nonhospital-owned home infusion therapy and ambulatory infusion suite providers of this change by mail. We’ll also send letters to members who may be affected by this change, and we’ll work with CareCentrix® to ensure that there are no gaps in care.

Effective Jan. 1, 2022, Blue Cross Blue Shield of Michigan and Blue Care Network will delegate management of the in-state independent home infusion therapy and ambulatory infusion suite provider network to CareCentrix for commercial members.

This change won’t affect:

  • Hospital-owned home infusion therapy or ambulatory infusion suite providers
  • Members with Medicare Plus Blue℠ or BCN Advantage℠ plans

CareCentrix is a leader in managing infusion therapy services. It manages a national network of more than 800 home infusion therapy and ambulatory infusion suite providers.

We expect the transition to CareCentrix to improve member care through better management of home infusion therapy and ambulatory infusion suite services.

Note: Ambulatory infusion suites are a subset of ambulatory infusion centers.

Here’s what affected providers need to do

  1. If you aren’t already contracted with CareCentrix, contract with them as soon as possible and before Jan. 1, 2022. This will allow you to continue to provide in-network services to Blue Cross commercial and BCN commercial members. You’ll receive a letter from CareCentrix that outlines the steps you’ll need to take.

    If you’re already contracted with CareCentrix, you don’t need to do anything. Your CareCentrix contract manager will reach out to you to discuss this change.

  2. For services provided in Michigan to Blue Cross and BCN commercial members on or after Jan. 1, 2022, independent home infusion therapy and ambulatory infusion suite providers who are contracted with CareCentrix must bill CareCentrix.

    Don’t bill Blue Cross or BCN for home infusion therapy and ambulatory infusion suite services; Blue Cross and BCN will reject these claims with a message to bill CareCentrix.

Note: Independent home infusion therapy and ambulatory infusion suite providers can continue to bill Blue Cross and BCN for services provided to Medicare Advantage members and for other services, such as providing durable medical equipment and supplies. These services aren’t affected by this change.

We’ll end-date all Blue Cross and BCN independent home infusion therapy and ambulatory infusion suite contracts for commercial coverage, effective Dec. 31, 2021.

Who this change applies to

This change applies to independent HIT and AIS providers who:

  • Participate with Blue Cross and BCN
  • Aren’t owned by a hospital system
  • Provide home infusion services to Blue Cross commercial and BCN commercial members in Michigan

This change doesn’t apply to hospital-owned HIT and AIS providers.

We’ll notify all non-hospital-owned HIT and AIS providers of this change by mail. We’ll also send letters to members who may be affected by this change, and we’ll work with CareCentrix to ensure that there are no gaps in care.

Questions?

To learn more, see this document.

If you have questions about provider contracting, email CareCentrix at homeinfusion@carecentrix.com.


Learn more about submitting authorizations for our new Medicare Advantage home health care program

What you need to know
We’re clarifying several key points about submitting authorizations for our new Medicare Advantage home health care program.

CareCentrix® began managing authorizations for home health care services for Medicare Plus Blue℠ and BCN Advantage℠ members as of June 1, 2021.

We’d like to provide additional information and clarification on several key aspects of this new program:

  • For Medicare Plus Blue members who receive services in Michigan, you don’t need to submit requests to add disciplines to existing 30-day episodic authorizations that have already been approved by CareCentrix.
    • For Medicare Plus Blue members receiving services outside of Michigan, follow the reimbursement guidelines for your local Blue plan.
    • For BCN Advantage members, home health care services use a fee-for-service payment methodology. So you need to submit authorization requests for additional disciplines that haven’t been authorized by CareCentrix. See information below for additional details.
  • For BCN Advantage members, you don’t need to update approved authorizations when services are provided by a clinician with a lower-level credential than the clinician who was authorized by CareCentrix. This substitution is allowed as long as the clinician with the lower-level credential is within the same discipline that CareCentrix authorized. For example:
    • A licensed practical nurse can provide services when CareCentrix authorized services to be provided by a registered nurse.
    • A physical therapy assistant can provide services when CareCentrix authorized services to be provided by a physical therapist.

Note: You also don’t need to update authorizations for Medicare Plus Blue members when services are provided by clinicians with lower-level credentials.

See the following table to determine which HCPCS codes are associated with revenue codes by discipline:

Service HCPCS code Associated revenue codes
Home health aide G0156: Home health aide 0570, 0571, 0572, 0579
Medical social services G0155: Medical social worker 0560, 0561, 0562
Occupational therapy
  • G0152: Occupational therapist
  • G0158: Occupational therapist assistant
  • G0160: Occupational therapist, establish or deliver occupational therapy maintenance program
0430, 0431, 0432, 0434
Physical therapy
  • G0151: Physical therapist
  • G0157: Physical therapist assistant
  • G0159: Physical therapist, establish or delivery physical therapy maintenance program
0420, 0421, 0422, 0424, 0429
Skilled nursing
  • G0299: RN visit
  • G0300: Licensed vocational nurse/LPN visit
  • G0162: RN, for management and evaluation of the care plan
  • G0493: RN clinical assessment, initial
  • G0494: LPN, for the observation and assessment of patient condition
  • G0495: RN, training / education of a patient or family member
  • G0496: Practice nurse, training / education of a patient or family member
0550, 0551, 0552
Speech therapy
  • G0153: Speech therapist
  • G0161: Speech language pathologist, establish or deliver speech language pathology maintenance program
0440, 0441, 0442, 0444

We’re updating the Home health care: Frequently asked questions for providers document to reflect these clarifications.

As a reminder, CareCentrix manages prior authorizations for home health care services for Medicare Plus Blue and BCN Advantage members as follows:

  • For episodes of care that start on or after June 1, 2021
  • For episodes of care that started before June 1, 2021, when one of the following occurs on or after June 1: Recertification is needed, resumption of care is needed or there’s a significant change in condition

CareCentrix monitoring home health authorizations for missing HIPPS codes for Medicare Plus Blue members

When submitting claims for home health care services for Medicare Plus Blue℠ members who receive services in Michigan, you must include the Care‑Centrix®‑assigned health insurance prospective payment system, or HIPPS, code. This is required because Blue Cross Blue Shield of Michigan will reject claims that don’t include the HIPPS code.

To ensure that you have a HIPPS code when you submit claims for these members, CareCentrix monitors home health authorizations for missing HIPPS codes.

What we communicated previously

The preferred methods for obtaining the HIPPS code are:

  • Completing the HIPPS questionnaire or submitting the Outcome and Assessment Information Set, or OASIS, when you submit the prior authorization request
  • Faxing the OASIS to CareCentrix at 1‑877‑414‑1087 as soon as it’s available

For detailed information about the preferred methods, see Home health care: Frequently asked questions for providers.

As a reminder, CareCentrix manages prior authorizations for home health care services for Medicare Plus Blue and BCN Advantage members for:

  • Episodes of care that start on or after June 1, 2021
  • Episodes of care that started before June 1, 2021, when one of the following occurs on or after June 1: Recertification is needed, resumption of care is needed or there’s a significant change in condition

Here’s what’s new

If you don’t obtain the HIPPS code using one of the preferred methods by Day 25 of the episode of care, CareCentrix will make two attempts to call you. When CareCentrix contacts you and you supply the information needed to assign the HIPPS code, CareCentrix will update the authorization with the code.

  • If you contact CareCentrix to obtain a HIPPS code after the 30‑day episode of care has ended and you provide the necessary information, CareCentrix will update the authorization to include the CareCentrix‑assigned HIPPS code.

In either case, you’ll be able to find the CareCentrix‑assigned HIPPS code on the Authorization Status screen in the CareCentrix HomeBridge® portal.

Additional information

  • For Medicare Plus Blue members who receive services outside of Michigan, follow the reimbursement guidelines for the local Blue Cross plan.
  • HIPPS codes aren’t required on claims for BCN Advantage℠ members.
  • CareCentrix assigns HIPPS codes in alignment with guidelines from the Centers for Medicare & Medicaid Services.

For more information about the CareCentrix home health care program, see the following pages on ereferrals.bcbsm.com:


Additional drugs to require prior authorization for URMBT members with Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, we’re adding prior authorization requirements for the following drugs covered under the medical benefit:

  • Abecma® (idecabtagene vicleucel), HCPCS code J3590
  • Breyanzi® (lisocabtagene maraleucel), HCPCS codes J3590, C9076
  • Beovu® (brolucizumab-dbll), HCPCS code J0179
  • Tepezza® (teprotumumab-trbw), HCPCS code J3241
  • Onpattro® (patisiran), HCPCS code J0222

Submit prior authorization requests through the NovoLogix® online tool.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust, or URMBT, members with a non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests through NovoLogix. It offers real-time status checks and immediate approvals for certain medications.

To learn how to submit requests through NovoLogix, do the following:

  1. Go to ereferrals.bcbsm.com.
  2. Click on Blue Cross.
  3. Click on Medical Benefit Drugs.
  4. Scroll to the Blue Cross commercial column.
  5. Review the information in the How to submit requests electronically using NovoLogix section.

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Note: Accredo manages prior authorization requests for the URMBT for select medical benefit drugs that aren’t included on these two lists.

We’ll update the appropriate drug lists to reflect the information in this message before the effective date.


Clarification: Services requiring AIM prior authorization

In an August Record article, we wrote that services associated with certain radiology codes required prior authorization from AIM Specialty Health® for Blue Cross Blue Shield of Michigan commercial members, including UAW Retiree Medical Benefits Trust members with a Blue Cross Blue Shield of Michigan non‑Medicare plan. We want to clarify that this requirement doesn’t apply to the following:

  • UAW Retiree Health Care Trust (group number 70605)
  • UAW International Union (group number 71714)

These two groups don’t require prior authorization from AIM.


Claim editing update coming later this year to Medicare Plus Blue actinotherapy and photochemotherapy claims

To promote correct coding and assist with payment accuracy, Blue Cross Blue Shield of Michigan will enhance its claim editing process later this year for Medicare Plus Blue℠ claims to align with American Academy of Dermatology guidelines for actinotherapy and photochemotherapy services.

According to the AAD, there are specific diagnoses that are appropriate indications for CPT codes *96910-*96912 (photochemotherapy; PUVA), including atopic dermatitis, lichen planus, psoriasis and vitiligo. The photochemotherapy codes aren’t considered billable services unless an appropriate diagnosis is reported.

Following are appropriate ICD-10 codes that can be used: C84.0-C84.09, C84.1-C84.19, C84.A-C84.A9, C96.2-C96.29, D45, D89.81-D89.813, L11.1, L20-L20.9, L28.1, L29.8, L29.9, L30.0, L30.1, L40-L40.9, L41-L41.9, L42, L43-L43.9, L44.8, L44.9, L45, L50.3, L50.8, L53.8, L56.4, L57.1, L57.8, L63-L63.9, L66.1, L80, L81.7, L90.0, L90.9, L91.9, L92.0, L94.0, L94.1, L94.3, L94.9, L98.5, Q82

We’ll provide updates on other pertinent information about these claims, including when this edit will be effective, in future communications.

Note: The appeal process won’t change. Continue to submit appeals on the Clinical Editing Appeal Form with the necessary supporting documentation. Fax one appeal at a time to avoid processing delays.


Facility charges for daily respiratory therapy services will be prorated

Blue Cross Blue Shield of Michigan and Blue Care Network are prorating daily respiratory therapy services by hours used, not to exceed 24 hours in a single day. We communicated this in a January 2021 Record article titled “Facilities required to prorate respiratory therapy services.”

Providers have told us that they’re unable to bill respiratory therapy on an hourly basis. Therefore, we’ll manually prorate the service and won’t reimburse the full charge.

This reimbursement policy is effective Jan. 1, 2021, for Blue Cross commercial, Medicare Plus Blue℠, BCN commercial and BCN Advantage℠ members. It applies to an inpatient setting only.

The following is a list of general respiratory therapy services applicable to this billing policy:

  • All types of ventilators
  • Continuous Positive Airway Pressure, or CPAP
  • Bilevel Positive Airway Pressure, or BIPAP
  • All types of oxygen

Billing guidance

If, on a single day of service, a patient is on the ventilator for five hours and then weaned to CPAP for the remaining 19 hours of the day, Blue Cross and BCN will only provide reimbursement for those hours used for each modality. Currently, services are billed at a daily rate, regardless of hours used.

Background

Respiratory therapy services are services prescribed by a physician or a non-physician practitioner for the assessment and diagnostic evaluation, treatment, management and monitoring of patients with deficiencies and abnormalities of cardiopulmonary function. This reimbursement policy isn’t intended to affect physician decision-making; providers are expected to apply medical judgment when caring for all members.


HMS launches new provider portal for audits

What you need to know

HMS, an independent company that works with us on audits, updated its provider portal in August with some new features. Providers won’t need to register for the new portal.

On Aug. 27, 2021, Health Management Systems, or HMS, launched an updated provider portal called HMS Portal. It replaces the portal our health care providers have been using for their audit activity.  

Providers, hospitals and facilities with provider portal accounts won’t have to register for the new portal. Their access will migrate to HMS Portal automatically. They can use the same user ID and password to access the new portal.

Not registered for the provider portal?

Providers, hospitals and facilities involved in HMS audits who don’t have a provider portal account can register for an HMS Portal account now. Here’s how:

  1. Go to hmsportal.hms.com/registration.**
  2. Click on Register in the Provider box.

All communication with HMS regarding audits will go through the new portal, but providers will still receive audit information through the mail as a secondary form of reporting notification.

HMS Portal features:

  • Reduces administrative efforts
  • Displays real-time audit status and reporting
  • Manages multiple addresses
  • Provides a self-disclosure application
  • Allows users to:
    • Update contact information
    • Upload documents for review

Training

Click here** to download a user guide on the new portal.

Questions?

HMS is available for you during any step of the process. If you have trouble or questions when using the portal, contact the HMS Provider Relations team at 1-866-875-1749.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Asparlas will require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, Asparlas™ (calasparagase pegol-mknl), HCPCS code J9118, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in an outpatient setting for UAW Retiree Medical Benefits Trust members who have a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

Notes:

  • Accredo manages prior authorization requests for URMBT for select medical benefit drugs that aren’t on the above two lists.
  • The prior authorization requirements mentioned in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


Cosela and Libtayo to require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, the following drugs will require prior authorization through AIM Specialty Health®:

  • Cosela™ (trilaciclib), HCPCS code C9078
  • Libtayo® (cemiplimab-rwic), HCPCS code J9119

These drugs are covered under the medical benefit.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust members with a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Notes:

  • Accredo manages prior authorization requests for additional medical benefit drugs.
  • The requirements outlined in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Rybrevant requires prior authorization for most members

For dates of service on or after Sept. 27, 2021, Rybrevant™ (amivantamab-vmjw), HCPCS codes J9999, J3490, J3590 and C9399, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in outpatient settings for:

  • Blue Cross Blue Shield of Michigan commercial members who have coverage through fully insured groups and those with individual coverage
  • Exceptions: This requirement doesn’t apply to Michigan Education Special Services Association members or members who have coverage through the Blue Cross and Blue Shield Federal Employee Program®.

    This requirement also doesn’t apply to UAW Retiree Medical Benefits Trust members with a Blue Cross non-Medicare plan and other members with coverage through self-funded groups.

  • Medicare Plus Blue℠ members
  • Blue Care Network commercial members
  • BCN Advantage℠ members

How to submit authorization requests

Submit authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


Lunch and learn webinars for physicians and coders focus on risk adjustment, coding

Action item
Sign up now for live, monthly, lunchtime webinars.

We’re offering additional webinars that provide updated information on risk adjustment documentation and coding of common challenging diagnoses.

All sessions start at 12:15 p.m. Eastern time and run for 15 to 30 minutes. They also provide physicians and coders with an opportunity to ask questions.

Click on a link below to sign up for a live webinar:

Session date Topic Led by Sign-up link
Thursday, Sept. 23 Malignant neoplasm Physician Register here
Tuesday, Oct. 12 Updates for ICD-10-CM Coder Register here
Wednesday, Nov. 17 Coding scenarios for primary care and specialty Coder Register here
Thursday, Dec. 9 Evaluation and management coding tips Coder Register here

You can watch previously hosted sessions on our new provider training site:

Session date On-demand webinar
April 20 Acute conditions reported in the outpatient setting
May 19 Morbid (severe) obesity
June 17 Major depression
July 20 Diabetes with complication
Aug. 18 Renal disease

Access to the training site differs slightly for new and existing users:

Once logged in, users can access the modules in two ways:

  • Look in the course catalog under Quality management.
  • Enter “lunch and learn” in the search box at the top of the screen.

If you need assistance creating your login ID or navigating the site, email ProviderTraining@bcbsm.com.
If you have any questions about the sessions, contact April Boyce at aboyce@bcbsm.com. If you have questions regarding registration, email Patricia Scarlett at pscarlett@bcbsm.com.


Reminder: On‑demand training available

Action item
Visit our provider training site to find resources on topics that are important to your role.

Provider Experience continues to offer training resources for health care providers and staff. We’ve posted recordings of webinars previously delivered this year, along with video and e-learning modules on specific topics, on our provider training site. Our on-demand courses are designed to help you work more efficiently with us.

As previously communicated in The Record, we launched our new provider training site to enhance your training experience. Watch this video for an overview of the site’s features.
Our newest resources include:

As you may have read previously, training courses and materials from 2019 through 2021 have moved from BCBSM Provider Training and BCN Learning Opportunities to the new training site. To request access, follow these steps:

  • Open the registration page.
  • Complete the registration. We recommend using the same email you use to communicate with Blue Cross Blue Shield of Michigan for provider-related needs. This will become your login ID.
  • Follow the link to log in.

If you need assistance creating your login ID or navigating the site, contact ProviderTraining@bcbsm.com.


Clarification: Pending authorization requests

In a May Record article, we reported that we would begin pending some authorization requests in June but the effective date subsequently changed to July 25. On that date, we started pending some authorization requests that would usually be auto-approved based on your answers to the questionnaires in the e-referral system. This allows us to validate the answers you provided on the questionnaire.

Pharmacy

We’re changing how we pay for certain drugs that should be administered by health care provider

Starting Oct. 1, 2021, Blue Cross Blue Shield of Michigan and Blue Care Network will no longer pay for the following drugs under a patient’s drug benefits. These medications should only be administered by a health care provider, and we’ll only pay for them under a patient’s medical benefits.

Our drug plans only pay for drugs that can be self-administered by the patient, as per prescription labeling approved by the Food and Drug Administration.

If members fill a prescription for one of these drugs at a pharmacy on or after Oct. 1, 2021, they’ll be responsible for the full cost.

Drugs that will be paid for by medical benefits starting Oct. 1, 2021 HCPCS code Common use
Eligard® J9217 Prostate cancer
Lupron Depot® 7.5mg, 22.5mg, 30mg and 45mg J9217 Prostate cancer
Trelstar® J3315 Prostate cancer
Zoladex® J9202 Prostate cancer, endometriosis, endometrial thinning, breast cancer

We’ll notify affected members of these changes and advise them to talk with their provider about continuing to receive their treatment.


Additional drugs to require prior authorization for URMBT members with Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, we’re adding prior authorization requirements for the following drugs covered under the medical benefit:

  • Abecma® (idecabtagene vicleucel), HCPCS code J3590
  • Breyanzi® (lisocabtagene maraleucel), HCPCS codes J3590, C9076
  • Beovu® (brolucizumab-dbll), HCPCS code J0179
  • Tepezza® (teprotumumab-trbw), HCPCS code J3241
  • Onpattro® (patisiran), HCPCS code J0222

Submit prior authorization requests through the NovoLogix® online tool.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust, or URMBT, members with a non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests through NovoLogix. It offers real-time status checks and immediate approvals for certain medications.

To learn how to submit requests through NovoLogix, do the following:

  1. Go to ereferrals.bcbsm.com.
  2. Click on Blue Cross.
  3. Click on Medical Benefit Drugs.
  4. Scroll to the Blue Cross commercial column.
  5. Review the information in the How to submit requests electronically using NovoLogix section.

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Note: Accredo manages prior authorization requests for the URMBT for select medical benefit drugs that aren’t included on these two lists.

We’ll update the appropriate drug lists to reflect the information in this message before the effective date.


Asparlas will require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, Asparlas™ (calasparagase pegol-mknl), HCPCS code J9118, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in an outpatient setting for UAW Retiree Medical Benefits Trust members who have a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

Notes:

  • Accredo manages prior authorization requests for URMBT for select medical benefit drugs that aren’t on the above two lists.
  • The prior authorization requirements mentioned in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.


Cosela and Libtayo to require prior authorization for URMBT members with a Blue Cross non‑Medicare plan

For dates of service on or after Nov. 1, 2021, the following drugs will require prior authorization through AIM Specialty Health®:

  • Cosela™ (trilaciclib), HCPCS code C9078
  • Libtayo® (cemiplimab-rwic), HCPCS code J9119

These drugs are covered under the medical benefit.

Prior authorization requirements apply when these drugs are administered in an outpatient setting for UAW Retiree Medical Benefits Trust members with a Blue Cross Blue Shield of Michigan non-Medicare plan.

How to submit authorization requests

Submit prior authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit for URMBT members with a Blue Cross non-Medicare plan, see:

Notes:

  • Accredo manages prior authorization requests for additional medical benefit drugs.
  • The requirements outlined in this article don’t apply to the UAW Retiree Health Care Trust (group number 70605) or the UAW International Union (group number 71714) members.

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.


Rybrevant requires prior authorization for most members

For dates of service on or after Sept. 27, 2021, Rybrevant™ (amivantamab-vmjw), HCPCS codes J9999, J3490, J3590 and C9399, will require prior authorization through AIM Specialty Health®. This drug is covered under the medical benefit.

Prior authorization requirements apply when this drug is administered in outpatient settings for:

  • Blue Cross Blue Shield of Michigan commercial members who have coverage through fully insured groups and those with individual coverage
  • Exceptions: This requirement doesn’t apply to Michigan Education Special Services Association members or members who have coverage through the Blue Cross and Blue Shield Federal Employee Program®.

    This requirement also doesn’t apply to UAW Retiree Medical Benefits Trust members with a Blue Cross non-Medicare plan and other members with coverage through self-funded groups.

  • Medicare Plus Blue℠ members
  • Blue Care Network commercial members
  • BCN Advantage℠ members

How to submit authorization requests

Submit authorization requests to AIM using one of the following methods:

More about the authorization requirements

Authorization isn’t a guarantee of payment. As always, health care practitioners need to verify eligibility and benefits for members.

For additional information on requirements related to drugs covered under the medical benefit, see:

We’ll update the appropriate drug lists to reflect the information in this message prior to the effective date.

**Blue Cross Blue Shield of Michigan and Blue Care Network don’t own or control this website.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2020 American Medical Association. All rights reserved.