Electronic claims transactions
To learn how to get set up to submit claims to us electronically, please select the option that most closely describes your office.
For providers who submit their own claims
- If you're still submitting paper claims, learn how to transition to electronic billing and submit claims from this website.
Software vendor
You must meet our testing requirements (PDF) and complete these steps:
- Complete self-testing.
- Once you have completed self-testing and received three passed files for each line of business tested, call the number on the test instruction letter to begin subsystem testing. If you have not received testing instructions, please contact the EDI helpdesk at 1-800-542-0945.
Clearinghouse or service bureau
You must meet our testing requirements (PDF) and complete these steps:
- Complete self-testing.
- Once you have completed self-testing and received three passed files for each line of business tested, call the number on the test instruction letter to begin subsystem testing. If you have not received testing instructions, please contact the EDI helpdesk at 1-800-542-0945.
Pharmacy
To submit pharmacy claims, you should be set up to bill Medco. For technical requirements and instructions, please contact:
- Medco: 1-800-922-1557
EDI reference documents
If you've already completed our EDI set-up process, you may need to reference documentation from time to time.
Non-payment code to standard code mapping documents:
Select a provider type to find the reference documents you need:
Physicians and other professional providers
- Electronic claim exclusions
- Front End Edit Codes and Descriptions for Professional, Facility and Dental (PDF)
- SFTP Instructions (PDF)
- EDI Professional Commercial Payer Listing (PDF)
- ANSI ASC X12N 837 & 835 (005010X222A1) Professional Health Care Claim & Health Care Claim Payment/Advice Companion Document (PDF)
Hospitals and other facility providers
- Electronic claim exclusions
- Front End Edit Codes and Descriptions for Professional, Facility and Dental (PDF)
- SFTP Instructions (PDF)
- ANSI ASC X12N 837 & 835 (005010X223A2) Institutional Health Care Claim & Health Care Claim Payment/Advice Companion Document (PDF)
Dental providers
Sign up for Provider Secured Services to access to patient eligibility, benefits and more.


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