Grievance and appeals contacts

Grievance and appeals department

Mailing address:
Blue Cross Blue Shield of Michigan
P.O. Box 2627
Detroit, MI 48231-2627

Fax: 1-877-348-2251

DME regional carrier jurisdiction

DMEnsion Benefit Management

1-888-828-7858

Questions about Blue Cross Blue Shield of Michigan payments or denials

1-866-309-1719

Questions about payments or denials from another Blue plan:

Contact your local Blue plan

Questions about dental payments or appeals

Dental Network of America, LLC

1-888-826-8152

Level 1 MA provider appeals should be mailed to:

Mailing address:
Blue Cross Blue Shield of Michigan
Provider Appeals Department
P.O. Box 4168
Scranton, PA 18505-616

For second level appeals, write to:

Mailing address:
Grievance and Appeals Department
Blue Cross Blue Shield of Michigan
P.O. Box 2627
Detroit, MI 48231-2627

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