Grievance and Appeals Contacts

DMEnsion

For claims with service dates before Jan. 1, 2013 DMEnsion Benefit Management
1-888-828-7858
General inquiries Blue Cross Blue Shield of Michigan Medicare Advantage PIO
1-866-309-1719

Questions about payments, denials or appeals

Blue Cross Blue Shield of Michigan (PPO) 1-866-309-1719
Other Blues plans Contact your local Blues plan
Dental Dental Network of America, LLC
1-888-826-8152

Medicare Advantage provider appeals

Level one appeals should be mailed to: Medicare Advantage PRS - Appeals
Attn: First Level Appeal
Blue Cross Blue Shield of Michigan
P.O. Box 33842
Detroit, MI 48232-5842
Level two appeals should be mailed to: Medicare Advantage PRS - Appeals
Attn: Second Level Appeal
Blue Cross Blue Shield of Michigan
P.O. Box 441160
Detroit, MI 48244-1160