Grievance and Appeals Contacts

DMEnsion
For claims with service dates before Jan. 1, 2013

DMEnsion Benefit Management
1-888-828-7858

General inquiries

Blue Cross Blue Shield of Michigan Medicare Advantage PIO
1-866-309-1719

Questions about payments, denials or appeals
Blue Cross Blue Shield of Michigan (PPO)

1-866-309-1719

Other Blues plans

Contact your local Blues plan

Dental

Dental Network of America, LLC
1-888-826-8152

Medicare Advantage provider appeals
Level one appeals should be mailed to:

Medicare Advantage PRS - Appeals
Attn: First Level Appeal
Blue Cross Blue Shield of Michigan
P.O. Box 33842
Detroit, MI 48232-5842

Level two appeals should be mailed to:

Medicare Advantage PRS - Appeals
Attn: Second Level Appeal
Blue Cross Blue Shield of Michigan
P.O. Box 441160
Detroit, MI 48244-1160