Public School Retirees: Contact Us

For general questions about your Blue Cross Blue Shield of Michigan and Blue Care Network coverage for the Michigan Public School Employees' Retirement System, find out who you should contact.

Find the right contact

TTY users can reach any of these numbers by calling 711

Medicare Plus Group PPO

1-800-422-9146
8:30 a.m. to 5 p.m. Eastern time
Monday through Friday

Blue Cross Blue Shield of Michigan
MPSERS Medicare Plus Blue Group PPO
P.O. Box 441790
600 E. Lafayette Blvd. 
Detroit, MI 48226-1790

Blue Preferred® PPO

1-800-422-9146
8:30 a.m. to 5 p.m. Eastern time
Monday through Friday

Blue Cross Blue Shield of Michigan
Attention: MPSERS
232 S. Capitol Ave.
Lansing, MI 48933-1504

BlueCard® PPO providers (outside Michigan)

1-800-810-BLUE (2583)

TruHearing (for PPO members only)

https://www.truhearing.com/MPSERS

1-855-205-6305
8 a.m. to 8 p.m.
Monday through Friday

BCN Advantage HMO-POS

1-800-450-3680
8 a.m. to 8 p.m. Eastern time
Monday through Friday

Blue Care Network HMO

1-800-662-6667
8 a.m. to 5:30 p.m. Eastern time
Monday through Friday

Prescription, dental or vision coverage

Visit the Michigan ORS Public School Employees' Retirement System.

Medicare

1-800-MEDICARE (633-4227)
TTY users should call 1-877-486-2048
24 hours a day, 7 days a week

Centers for Medicare & Medicaid Services
7500 Security Blvd.
Baltimore, MD 21244-1850
medicare.gov