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Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

Understanding My Benefits

We know health insurance can be confusing, whether you have recently purchased a new insurance plan with us or you're a long-time member. That's why we've assembled all the information you need to know to understand your benefits. Select a topic below to learn more.

Frequently asked questions

Plan documents and forms

  • New Member Welcome Kit
    Your welcome kit will explain how to qualify for wellness incentives. You'll also find information about your health benefits, online resources, health and wellness tips and exclusive member discounts.
  • Coordination of Benefits Form
    Fill out this form to coordinate your benefits so we can work with your other insurance company to make sure that your claims are paid with the least amount of hassle to you.
  • Application for waiver of the pre-existing condition waiting period
    Use this form to apply for a waiver of the 180-day pre-existing condition waiting period.
  • Qualification Form
    You and your doctor will need to fill out this form if it's required by your health insurance plan.

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