How to request legal records

There may come a time when you decide to file a lawsuit or an insurance claim against another party because of an injury or medical condition. Your attorney will need to request your medical records from us using a subpoena.

What is a subpoena?

A subpoena is a written document from the court authorizing us to release your medical records to your lawyer.  

Do you have a subpoena?

If we aren’t involved in the lawsuit, a valid subpoena needs to be issued by your lawyer and sent directly to us.

Subpoenas issued by a Michigan court should include:

• Customer, doctor, employee or other individual name
• Contract or enrollee ID number
• Time frame
• Case name and number
• Appropriate signatures

Subpoenas should include these authorization forms: 

• Authorization for Use and Disclosure of Protected Health Information (PDF)
  
• And, if necessary Authorization for Use and Disclosure of Psychotherapy Notes (PDF)
  

Mail Michigan court-issued subpoenas and authorization forms to:

Blue Cross Blue Shield of Michigan
Office of the General Counsel – Mail Code 1923
600 E. Lafayette Blvd.
Detroit, MI 48226-2998

Pricing and response time

We charge $34, plus 25 cents per page, for each records request. It will take four to six weeks for us to respond to a valid subpoena request once we receive it.

Out-of-state subpoenas

If you have a subpoena issued by a court outside of Michigan, please see how to obtain records when you are a third party.