Browse by Topic

Browse by Plan Type

Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

What happens if my billing or banking information changes?

If your checking or savings account number changes, you’ll need to let us know as soon as possible. You can do this:

  • Online: Log in to your account at bcbsm.com and click Pay My Premium in the right-hand column to access our eBilling tool. From there, you can make changes to your automatic payment plan. Just update your account with your new checking or savings account information. Once your account is set up, we'll automatically withdraw your payment every month. Contact your bank for more information about online banking.
  • Over the phone: Call the customer service number on the back of your Blues ID card.

If you change your Blues plan: 

  • eBilling: You'll have to re-enroll in automatic payments. Learn more about automatic payments.
  • Online banking: You’ll need to update your information with your bank. Just ask your bank how to set it up. Before you begin, make sure to find your account number.

Was this content helpful?

Rate it

Submit >

One site. One stop.

Managing your health plan online
has never been easier. On the new bcbsm.com, all your account information is in one place and personalized, so it's more useful.
Even better, you can access it anytime, anywhere, from your mobile device.

I’d like to register

Log in to my account

©1996-2014 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability