Browse by Topic

Browse by Plan Type:

Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

Payments FAQ

Who is this for?

If you're a Blue Cross Blue Shield of Michigan or Blue Care Network member, this information will help you understand more about your bill payment process. Select a question from the list below to learn more.

I have an individual Blue Cross Blue Shield of Michigan health care plan. How can I pay my bill?
Want to pay in person? You can find a walk-in center near you.
I have an individual Blue Care Network health care plan. How can I pay my bill?
Learn about your options for bill payment with individual BCN plans.
How do I pay my medical bills online?
Paying your medical bills online is safe, convenient, and free. Find links to our hospital and healthcare system partners that accept online bill payments.
Where can I find a walk-in customer service center?
Want to pay in person? Find the walk-in customer service center nearest to you.
When are my payments due?
Find out when to make payments for your BCBSM and BCN health insurance plans.
How do I know if I qualify for the Automatic Payment Plan?
Do you want to use the Automatic Payment Plan? Find out if you're eligible here.
How do I enroll in the Automatic Payment Plan?
Follow these steps to enroll in our Automatic Payment Plan.
What’s the ABA/routing number on the enrollment form?
You can find the nine-digit ABA/routing number at the bottom left corner of your checks.
How long does it take for the Automatic Payment Plan to kick in?
It usually takes about three to four weeks for your automatic payment to begin.
If enroll in the Automatic Payment Plan, will I still get a bill?
We’ll continue to send you a billing statement that includes the amount of the bill and the due date.
Is there a charge for using the Automatic Payment Plan?
Setting up automatic payments with us is free. Learn more.
When will my automatic payment be deducted from my account?
Find out when we withdraw your automatic payments.
Can I have my payments withdrawn from my savings accounts?
You can make automatic payments from your checking or savings account.
What happens if I need to change my banking information?
If you're enrolled in our Automatic Payment Plan, learn how to make changes to your banking information.
What happens if there isn’t enough money in my account when the payment’s due?
We’ll send you a letter letting you know the payment didn’t go through.
What if my bill changes due to coverage changes?
Your automatic payment stays the same month to month, and we won’t automatically withdraw the new amount.
How do I cancel the Automatic Payment Plan?
Find out what you need to do to cancel enrollment in our Automatic Payment Plan.
What happens if my payment is late?
Your plan is pre-paid, meaning you pay in advance for the coverage you receive.