Browse by Topic

Browse by Plan Type

Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

How can I manage my Blues coverage online?

Who is this for?

Michigan Health Insurance – Customer Service – How To

If you’re a Blues member, this information will help you manage your account online at

You've got a busy life. We know the last thing you want to do is wait on the phone or dig up old paperwork. That's why we've created a way for you to manage your health care online. Log in to your account at to get all your information at your fingertips.

How to create your account

It's easy to get started. All you need is about 10 minutes and your Blues ID card.

  1. Click the Login button at the top of the screen.
  2. Click Register Now and follow the instructions to create your account.

Because your online security is important to us, answering some questions is part of the first-time registration procedure.

If your answers don't match what we have in our system, you may have to wait for a PIN to arrive in the mail. You'll still be able to log in without your PIN, but you won't be able to see your personal information, like benefits or claims. Once you get your PIN, just log in and enter it to see all your information.

What you can do with your account

Here are just a few of the things you can do with your account:

  • Keep track of your deductibles, coinsurance and copays
  • Set up recurring payments
  • Look up your coverage for specific health care services
  • View your claims history
  • Take your health assessment
  • See who's covered by your plan
  • Manage your health spending account if you have one
  • Pay your premium online if you have individual coverage
  • Coordinate your benefits online
  • Change your primary care physician

Was this content helpful?

Rate it

Submit >

©1996-2015 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability