Managing My Account

We've made it easier for you to manage your health insurance plan with us. Below you'll find information about updating your coverage, adding or removing someone from your policy, requesting your personal records, paying your bill and much more.

Select a topic below to learn more.

Pay your premium

If you have questions about paying your bill or enrolling in automatic monthly payments, you'll get answers here.

Make changes to your coverage

If you have questions about updating your plan, choosing a new primary care physician or changing your group status, you can learn more here.

Qualification forms for HMO and PPO plans

If you're in a plan that requires a qualification form, you can find out more about them here.

Privacy and medical records

If you have questions about requesting or releasing yours or someone else's health records or PHI, you can learn more here.

Ways to manage your plan

If you have questions about managing your plan online or by phone or if you'd like helpful tips about using bcbsm.com or customer service, you can get answers here.

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State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

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