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How do I find a doctor?

Who is this for?

Michigan Health Insurance – Customer Service – How To

This information can help you locate a doctor or hospital near you that best meets your health care needs.

Finding the right doctor isn't always an easy decision to make. We can't tell you what doctor to choose, but we can help you get a list of doctors.

If you didn't receive one when you joined your plan, you can ask for a provider directory. Just call the Customer Service number on the back of your enrollee ID card and we'll help. If your insurance is employer-sponsored, you can also ask whoever administers the health insurance for the business.

Because printed directories aren't frequently updated, you should make sure the doctor you choose takes your plan when you first call.

That's why the best way to get the most current list of doctors is Find a Doctor, our online search tool.

How to use Find a Doctor

Blue Cross Blue Shield of Michigan members

All you have to do is follow a Find a Doctor link on our website to begin. Then choose your plan type (PPO, or preferred provider organization, for most Blue Cross Blue Shield of Michigan members).

You then can look for a doctor by location, specialty and condition.

Blue Care Network members

To begin, follow the Find a Doctor link. Then choose your plan type (HMO, or health maintenance organization, for most Blue Care Network members). Instead of searching “I want to find a doctor or hospital by name,” use one of these categories:

  • I want to find a primary care physician in my plan
  • I want to find doctors or hospitals in my plan
  • Advanced search

Then you can look for a doctor by location, specialty and condition.

You don't have to have an online account with us to use Find a Doctor. But if you do, you'll get more information about doctors and hospitals when you search, like cost and quality information.

Tip: In addition to doctors and hospitals, you can also search for dental and vision professionals and specialty medical professionals on Find a Doctor.

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