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Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.


At some point, you may decide to visit a doctor that is not in your network. If you do, you'll need to submit your own claim. Let us show you how to submit a claim so you get reimbursed you for the portion covered by your health care plan. Select a topic below to learn more.

Frequently asked questions

Plan documents and forms

  • Claim Forms
    Use these claim forms to ask for reimbursement for out-of-network doctors or other health care services you've paid for yourself.

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