If you visit a doctor who's not in your network, you may need to pay for the care you receive out of your own pocket. Here you'll learn how to submit a claim to get reimbursed for the care your health plan covers. Select a topic below to learn more.
Frequently asked questions
- What is a claim?
A claim is a request to be paid for a health care service.
- How do I submit a claim?
Need to submit a claim? Just follow these few simple steps.
- How can I check the status of my claim?
Learn about your options for checking the status of a claim you submitted.
- How do I submit a Master Medical claim?
Learn what you need to do to get your Master Medical claim processed.
- How can I check the status of my Master Medical claim?
You can use our online inquiry form to check the status of your Master Medical claim.
- How can I resolve a problem with my PPO or EPO claim?
Learn how to report a problem with a claim and the appeals and grievance process.
Plan documents and forms
- Claim Forms
Use these claim forms to ask for reimbursement for out-of-network doctors or other health care services you've paid for yourself.