When you visit a doctor, we pay after we get a claim. Claims tell us what services were performed so we'll know how to pay for them. If you visit an out-of-network doctor, you might need to submit the claim yourself. Here you'll learn how to submit a claim, how to check on a claim, and how to resolve issues.

Learn how claims work

You can learn more about how to get reimbursed for services you've paid for, how to submit your claim to us and how your claim gets filed.

Resolve a problem with your claim

If there's an issue with one of your claims, you can learn how to get the issue resolved here.

Find the forms you need

You can find the right form whether you're a PPO, EPO or HMO member. These forms can be used for medical, dental or prescription services.