How can I choose or change my primary care physician online?

Who is this for?

Michigan Health Insurance – Customer Service – HMO Plans

If you're a Blue Care Network member, this information will show you how to choose a primary care physician or change your current one online.

Your primary care physician is your number one contact for health care through Blue Care Network. Whether you’re choosing a primary care physician for the first time, or need to change your current one, it’s easy to do online.

 

How can I choose or change my primary care physician online?

Just log in to your account at bcbsm.com and follow the steps we've outlined. Don't have an account with us yet? It only takes a few minutes to register.

  1. Once you've logged in, click "Primary Care Physicians" in the left column.
  2. Find the row associated with your name and click "Change." You'll be taken to our Find a Doctor tool. 
  3. Follow the instructions to find a primary care physician who accepts your plan.

 

How can I choose or change my primary care physician through the mobile app?

Simply open the app and follow the steps we've outlined. Don't have our mobile app yet? It's easy to download.

  1. On the homescreen, tap "Find a Doctor."
  2. Select "My Primary Care Providers."
  3. Choose the family member whose primary care physician you want to change. Then, confirm your selection.
  4. Select "Get Started." 
  5. Tap "Select PCP" underneath the primary care physician you'd like to choose.

 

How else can I choose or change my primary care physician?

You can change your primary care physician by fax or email.

Call 1-800-662-6667 if you need help and have individual or employer-sponsored coverage.

If you're a Medicare Advantage member, please visit our Medicare Advantage contact page for more information.

 

Doctors with closed practices

We list doctors with closed practices in our directories because they accept Blue Care Network patients under certain circumstances. Typically, doctors will continue to see you if they’ve seen you before, even if you’re new to Blue Care Network.