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Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

Blue Cross Blue Shield of Michigan Contacts

For all members, the best way to reach us by phone is to call the Customer Service number on the back of your enrollee ID card or on your Explanation of Benefit statement. You'll find our mailing address there too. Not sure where to look?


If you don't have your ID card or EOB handy

We have phone numbers and an address for you below. Just select the link that applies to you.

Other helpful phone numbers

Medical records and appeals

1-866-346-7299

Precertification

Call us if you have questions about getting approval for treatment or a procedure.

1-800-572-3413

TTY users

To reach any number listed here, start by dialing 711.

Shopping for health insurance?

We'll help you find the right plan for you and your family.

1-877-469-2583

Need help with our website?

1-888-417-3479

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