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Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

Blue Care Network Contacts

The best way to reach us by phone is to call the Customer Service number on the back of your enrollee ID card or on your Explanation of Benefit statement. If you don't have those handy, you can contact us using the information here.

Blue Care Network Customer Service

1-800-662-6667
Monday through Friday
8 a.m. to 5:30 p.m.

Fax: 248-799-6327


Blue Care Network
P.O. Box 68767
Grand Rapids, MI  49516-8767

Are you a BCN Advantage℠ member?

You'll find the contact information you need on our Medicare site.

Shopping for health insurance?

We'll help you find the right plan for you and your family.

1-877-469-2583

Connect with a health plan advisor

Our insurance experts will call when it's convenient for you. All you have to do is fill out a short form.

 

Get help from our Health Advocate™ program

Our free Heath Advocate program helps you and your family sort though complex coverage issues. Call Health Advocate to see if your plan qualifies.

1-855-425-8585

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You can make payments, get help and meet with an agent at our walk-in centers.

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