Getting a refund for overpayment
If you overpaid your premium, you have two options: get a credit or a refund.
We'll automatically apply the remaining amount to your next bill as a credit. If you'd rather have a refund, call the customer service number on the back of your Blue Cross ID card. Our customer service representative can explain the status of your account and issue a refund, if appropriate.
If you overpaid your premium and you no longer have coverage with us, we'll automatically issue you a refund.
If you have questions, call the number on the back of your Blue Cross ID card.