Contact Us

Agent Secured Services help desk

For technical problems related to Agent Secured Services and
help with our website.

1-877-258-3932
Monday through Friday EST
8 a.m. to 8 p.m.

Agent contacts

General agents

Managing agents

Online account management

eMCS - Blue Cross Blue Shield of Michigan

Processing assistance and automated group reporting

1-866-676-4858
Monday through Friday
8 a.m. to 4 p.m.

eMCS - Blue Care Network group inquiry

1-800-970-6684
Monday through Thursday, 8:30 a.m. to 5 p.m.
Friday, 9:30 a.m. to 5 p.m.
Fax: 1-877-218-1486


eMVP support

1-866-676-4858

Rate Ease Technical Support

Small Group Underwriting

1-800-696-4120
8 a.m. to 4 p.m.

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