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Agent Secured Services help desk

For technical problems related to Agent Secured Services and
help with our website.

Monday through Friday EST
8 a.m. to 8 p.m.

Agent contacts

General agents

Managing agents

Online account management

eMCS - Blue Cross Blue Shield of Michigan

Processing assistance and automated group reporting

Monday through Friday
8 a.m. to 4 p.m.

eMCS - Blue Care Network group inquiry

Monday through Thursday, 8:30 a.m. to 5 p.m.
Friday, 9:30 a.m. to 5 p.m.
Fax: 1-877-218-1486

eMVP support


Rate Ease Technical Support

Small Group Underwriting

8 a.m. to 4 p.m.

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