Blue Cross® Preferred HMO Virtual Primary CareWe’ve partnered with Doctor On Demand by Included Health to offer you an exciting virtual primary care health plan. |
Interested in Virtual Primary Care?
Contact your Blue Care Network sales |
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Already enrolled in Virtual Primary Care?Get started with Doctor On Demand.You'll need to register for your Doctor On Demand |
Available nowHaving care when you need it most is essential. With the new Blue Cross Preferred HMO Virtual Primary Care plan, seeing your doctor will be more seamless and convenient. You’ll also have plan options that include low costs for virtual comprehensive primary, urgent and behavioral health care. |
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Complete coordinated virtual careSometimes it can be hard to make time for your health. With Doctor On Demand®, you can get virtual access to comprehensive primary, urgent and behavioral health care when and where it’s convenient for you.* All Doctor On Demand nurse practitioners, psychiatrists, therapists and PCPs are U.S. board-certified. Like an in-person primary care provider, the virtual PCP you choose will coordinate all your care and can refer you to BCN-participating providers when needed. If you have a chronic condition, Doctor On Demand also offers coordinated support to manage conditions like diabetes and chronic kidney disease. Other key benefits include:
Interested in virtual primary care? Talk with your Blue Care Network agent today. If you already have a virtual primary care plan, register your account with Doctor On Demand to use the service. |
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Getting startedVideo
Registering your accountRegistering for the Doctor On Demand by Included Health app is fast and easy. Watch videoVideo
Change your PCPNeed to change your primary care provider? Watch this video to learn how. Watch videoVideo
Schedule a visitFrom primary care to behavioral health, it’s easy to schedule your virtual visits. Watch video |
Care kits delivered to your homeAfter you’ve scheduled your first virtual primary care visit, we’ll ship one free Primary Care Kit to your home. This kit will contain a blood pressure monitor and a thermometer. Your virtual PCP will tell you how to use them during your first visit. Chronic Care Kits are also available — one per member, per diagnosis. |
Kit
AsthmaThis kit includes Pulse oximeter Peak flow meter Kit
DiabetesThis kit includes Glucometer Test strips Monofilaments Lancets Sharp container Alcohol wipes Scale Kit
HypertensionThis kit includes Scale Kit
Kidney diseaseThis kit includes Scale |
Scheduling your virtual careChoosing your virtual PCP Scheduling appointments
See first available Urgent care |
Medication and testingPrescription medication Most Doctor On Demand providers can write prescriptions. However, Doctor On Demand doesn’t prescribe drugs designated as controlled substances, which includes narcotics or certain pain medications. Your virtual PCP will talk to you about options. Lab tests and imaging |
Traveling out of stateYou can access the Doctor On Demand app in all 50 states. If your virtual PCP isn’t licensed in the state you’re traveling to, you can see another provider without scheduling an appointment. Using See First Available in the Doctor On Demand app, you can see a virtual provider who’s licensed in that state in less than 10 minutes. When traveling outside the U.S., you won’t be able to have a medical visit through Doctor On Demand. However, the Doctor On Demand care team’s registered nurses are available 24/7 to guide you to health care wherever you are. |
QuestionsMessaging the team Get the details |
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