Popular Help Topics

Looking for help with your online account? Want to know how to enroll as one of our network providers? You've come to the right place.

We value our providers who work hard every day to deliver quality and affordable health care to our Michigan communities. In an effort to make doing business with us easier, we've built this Help Center with you in mind.

We answer your questions from navigating web-DENIS and SecureXChange to provider enrollment and much more through our Health e-Blue℠ tool.

If you have any questions about what you see here, please let us know right away.

Frequently Asked Questions

Plan Documents and Forms

  • Pharmacy Services
    Formularies, drug reports, specialty programs and other plan documents and forms for our pharmacy services.
  • Supply Forms
    Learn how to order general administrative materials if you're a Blue Care Network, Blue Cross Blue Shield of Michigan, dental, or vision and hearing provider.
  • Referrals
    Get access to out of network referral forms and learn how to submit referrals electronically.

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