Electronic Funds Transfer and Online Vouchers

What is this program?

The electronic funds transfer and online voucher program electronically sends payments to your choice of financial accounts and lets you view and print remittance advices, or vouchers, online.

Who is eligible?

This program is available to participating Michigan professional providers, including billers of routine vision and hearing services. If you do not have a user ID and password for Secured Services, you will need to register for Secured Services to access it. 

Blue Care Network facility providers are able to use the program fully. Blue Cross Blue Shield of Michigan facility providers have access to online vouchers, but not electronic funds transfer at this time.

The program currently does not include dental or Medicare Advantage members.

How do I register?

Once you've registered for Secured Services and received your user ID and password, or if you already have a user ID and password, use the log in to Secured Services button located in the upper-right corner of this site to access the login screen. Select "Register Provider(s)" under the Electronic Funds Transfer section. Just complete the information and submit.

How long will it take to become registered?

To allow time for verification of banking information, please allow three to five weeks for your form to be processed. Until you are successfully enrolled, you will continue to receive payments and vouchers in the mail.

We'll send you a confirmation letter notifying you that your registration is complete.

How can I find a voucher, or remittance advice, online?

Our Steps for locating a voucher or remittance advice online (PDF) has information for professional and facility claims. It applies to Blue Cross Blue Shield of Michigan and Blue Care Network providers.

How can I add additional PINs to my user ID if I already have access to Provider Secured Services?

If you need to add additional provider PINs to your ID, select the appropriate form.

  • If you're a provider, use one of these forms.
  • If you're a billing service, use one of these forms.

Where can I find out more information?

You can find more details on the electronic funds transfer and voucher program in past issues of The Record and BCN Provider News.

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