How do I get access to Provider Secured Services?

Who is this for?

Find out how to get access to Provider Secured Services.

If you want access to our online resources for providers, this gives you the forms and helpful info you need.

Provider Secured Services is a secure site on that gives you patient information and the resources you need to do business with us. Depending on the kind of provider or facility you are, you can:

  • Get patient eligibility, benefits and claims status using web-DENIS
  • Sign up for EFT for direct deposit of claims payments, and view online vouchers
  • Get medical drug prior authorization if you're a doctor practicing in an office or hospital
  • Use Health e-Blue℠ to generate reports about patient health; primary care physicians can also use it to fill out Healthy Blue Living℠ HMO qualification forms

How do I get access?

Select your provider type below to get started. We ask that you fax your forms to us; you'll find the fax number on the application. We'll email the information you need to log in.

Contact Provider Secured Services

Call 1-877-258-3932, 8 a.m. to 8 p.m., Monday through Friday. 

Do you have IDs that aren't being used?

You can reassign existing Provider Secured Services IDs. It's faster than requesting a new one. If you're not sure, the next time a new staff member needs access call 1-877-258-3932.

If you have an ID that can be reassigned, fill out this form: Provider Secured Services ID Reassignment (PDF). We'll contact the new user within five business days.

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State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

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