Contact Us
For general questions about your Blue Cross coverage, find out who you should contact below. For information about your prescription, dental or vision coverage, visit the Office of Retirement Services.
TTY users can reach any number here by dialing 711.
General questions | ||
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Medicare Plus BlueSM Group PPO | Blue Cross Blue Shield of Michigan MPSERS Medicare Plus Blue Group PPO P.O. Box 441790 600 E. Lafayette Blvd. Detroit, MI 48226-1790 |
1-800-422-9146 8:30 a.m. to 5 p.m. Eastern time Monday through Friday |
Blue Preferred® PPO |
Blue Cross Blue Shield of Michigan Attention: MPSERS 232 S. Capitol Ave. Lansing, MI 48933-1504 |
1-800-422-9146 8:30 a.m. to 5 p.m. Eastern time |
BCN AdvantageSM HMO-POS | 1-800-450-3680 8 a.m. to 8 p.m. Eastern time |
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Blue Care Network HMO |
1-800-662-6667 8 a.m. to 5:30 p.m. Eastern time Monday through Friday |
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BlueCard® PPO providers |
1-800-810-BLUE (2583) | |
TruHearingTM |
https://www.truhearing.com/MPSERS | 1-855-205-6305 Monday through Friday |
Medicare |
Centers for Medicare & Medicaid Services 7500 Security Blvd. Baltimore, MD 21244-1850 medicare.gov |
1-800-MEDICARE (633-4227) 24 hours a day, 7 days a week |