Over-the-Counter Items
Mail Order Program

Learn how to get non-prescription drugs and health items for free

If your Blue Cross Blue Shield of Michigan Medicare Advantage plan includes this benefit, sign up with our partners at Convey™ to order over-the-counter products online.

Who's eligible for this new benefit?

This benefit is available to Medicare Advantage members with a BCN AdvantageSM HMO-POS Elements, Classic or Prestige plan or any of our Medicare Plus BlueSM PPO plans.


What you'll get with your allowance

You get an allowance of up to $25 each quarter, depending on which Medicare Advantage plan you have. You can choose from more than 250 items including:

  • Pain relievers and fever reducers
  • Allergy sprays and gels
  • Cold and flu products
  • First aid supplies
  • Skin and sun care products


How to order your items

You have three ways you can spend your allowance. Whichever way you choose, your order will get delivered directly to your home with free shipping. Keep in mind you'll need to use your entire quarterly benefit each time you order.


Place your order online quickly and easily with the digital catalog.


Call 855-856-7878, or TTY 711, to place your order.


Use the print catalog to complete and mail your Order Form (PDF).

Related documents

For more information about how to use this new benefit, read our benefit catalog: