Over-the-Counter Items
Mail Order Program

Learn how to get non-prescription drugs and health items for free

Starting Jan. 1, 2020, select Medicare Advantage members will get an allowance to order over-the-counter products through our partnership with ConveyTM.

Who's eligible for this new benefit?

This benefit is available to Medicare Advantage members with any of our Medicare Plus BlueSM PPO plans or a BCN AdvantageSM HMO-POS Elements, Classic or Prestige plan.


What you'll get with your allowance

You'll have an allowance of up to $25 each quarter, depending on which Medicare Advantage plan you have. You'll be able to choose from more than 250 items including:

  • Pain relievers and fever reducers
  • Allergy sprays and gels
  • Cold and flu products
  • First aid supplies
  • Skin and sun care products


How to use your benefit

Watch for your over-the-counter catalog in the mail, starting in January 2020. Once you receive it, you'll have three ways to spend your allowance. Whichever way you choose, your order will get delivered directly to your home with free shipping.


Place your order online quickly and easily with the digital catalog.


Call us to place your order using the print catalog as a guide.


Use the print catalog to complete and mail your order form.