Don't have your Blue Cross ID card handy?

Here's another way to reach us by phone.

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TTY users call 711
Monday through Friday, 8 a.m. to 8 p.m.

Fill out a form

You can ask us to review a decision we made related to prescription drugs using the Request for Redetermination form (PDF).

Mail or fax your appeal.

Describe what you would like to appeal and, if possible, include a copy of the letter you received from us. Include your name, enrollee ID, a daytime telephone number and signature.

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BCN Advantage
Clinical Pharmacy Help Desk — C303
P.O. Box 807
Southfield, MI 48037
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