Before surgery

In some cases, if you're scheduled for surgery, you'll get a phone call from a nurse before surgery.

During this call, the nurse will discuss:

  • What to expect while you're in the hospital
  • Strategies for reducing post-operative complications
  • A plan for your care following your discharge

If you're hospitalized

If you're admitted to the hospital, a nurse will follow your hospital stay and assist in coordinating care after you're discharged.

Quit the Nic

Our free smoking cessation program has a proven track record of helping members give up tobacco for good. Quit the Nic members get their over-the-counter drugs covered for three months. This brochure (PDF) has more information about the program.

Stroke and heart attack prevention

We contact members who’ve had heart attacks to inform them of the importance of beta-blocker treatments.