Our EOB guide (PDF) shows you what a medical EOB looks like and explains everything that's on it, like:

  • Information about you—your plan and the patient
  • Information about us—our phone number and address
  • Claim Summary—this section lists all the claims included in your EOB
  • Summary of Deductibles and Out-of-pocket Maximums—your plan balances
  • Claim Details, where each claim from each provider is explained