Our EOB guide (PDF) shows you what a medical EOB looks like and explains everything that's on it, like:

• Information about you—your plan and the patient
• Information about us—our phone number and address
• Claim Summary—this section lists all the claims included in your EOB
• Summary of Deductibles and Out-of-pocket Maximums—your plan balances
• Claim Details, where each claim from each provider is explained