Browse by Topic

Browse by Plan Type

Other Help

Not finding what you need in this section for members and insurance shoppers? Check out our other help sections below.

How quickly can I expect to get a doctor’s appointment?

Who is this for?

Michigan Health Insurance – Customer Service – HMO Plans

If you're a Blue Care Network member, this information will help you know what to expect when scheduling your doctor’s appointments.

As a Blue Care Network member, you'll need to schedule your annual health exam with your primary care physician. This is a covered benefit of your plan.

If you haven’t chosen your primary care physician yet, please use Find a Doctor to search for a doctor that best fits your needs.

Preparing for your appointment

As you get closer to your appointment, take some notes about what you’d like to discuss with your doctor. You’ll also want to be prepared to discuss your medical history and any special needs you may have. 

In addition, your doctor will want to know about any care you’re getting from a specialist so that you can continue to receive this care.

How long can I expect to wait for an appointment?

Here’s how long you can expect to wait for an appointment with a Blue Care Network doctor:

Types of care Expect an appointment
Preventive care Within 30 days
Routine primary care Within 4 days
Follow-up care Within 14 days
Urgent care Within 2 days
Emergency care Immediately

Was this content helpful?

Rate it

Submit >

©1996-2015 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

Site Map  |  Feedback  |  Important Legal and Privacy Information

Explanation of Level A Conformance
Better Business Bureau Online Seal of Reliability