State process

If you are enrolled for coverage as an individual subscriber, with an insured group, or through a self-funded non-ERISA group, you are eligible under the state process. You have two years from the date of discovery of a problem to file a grievance with, or appeal a decision of, Blue Cross Blue Shield of Michigan.

• Internal grievance
  
• External review
• Expedited internal grievance
• Expedited external review
• Preservice appeal