Our PPO networks contract with all hospitals in Michigan, including acute care and specialty hospitals. It has a large network of providers and hospitals within Michigan and includes nationwide coverage.

We monitor and update our providers every year. That way, we can ensure that our members have access to their doctors within a reasonable distance.

Regardless of the type of area they live in, at least 90 percent of our member population has to have access to a certain number of doctors within a certain time or distance from their home. The standard varies by specialty and type of area. For example, in a large metro area, members must have at least one primary care physician within 10 minutes or five miles from their home. In rural areas, the access standards for PCPs is 90 minutes or 75 miles.

PPO Access Standards for PCPs, Specialists and Hospitals (PDF)