Hang up on fake phone requests

If you're a Blue Cross Blue Shield of Michigan or Blue Care Network member, we already have your information on file. Why would we ask you for it over the phone?

That's the question you should be asking when someone calls claiming to be a Blue Cross Blue Shield of Michigan representative. Because we will never ask you for your personal information over the phone. If you get this type of call, please call our Anti-Fraud Hotline, like our members who reported it did.

If you give out your personal information to the fake caller before you realize what's happening, you should call your local police department and let them know.

No place in your home

In some cases, the callers try a different scam that targets people on Medicare. They'll say they represent us and want to talk about recent changes to Medicare. They'll try to schedule a visit to your home. But it's not to talk about Medicare. They want to sell you life insurance, disability insurance, investment services and more.

We don't sell these products. And we won't ever contact you by phone to schedule a visit to discuss changes to our Medicare plans. If you get a call like this, just say no and hang up. Then call us and report it.