Getting Care
As a Blue Cross Blue Shield of Michigan or Blue Care Network (HMO) member, there is so much to learn about your health care benefits that it can seem overwhelming. To make it easier, we have summarized below how you can get the care you need when you need it.
Frequently asked questions
- How to get care while you're traveling
Find out how to take your health care benefits with you no matter where you travel. - How do I find a dentist?
Do you have a Blue Cross Blue Shield of Michigan dental plan? Start here to find a dentist. - How do I find a doctor?
Locate a doctor or hospital near you with our helpful tool. - What happens if my doctor leaves your network?
Want to stay with your doctor when they leave our network? Here's how. - What do I need to know about primary care physicians and specialists?
Learn more about your options for getting care from primary care physicians and specialists. - What is the Blue Distinction® program?
Learn how to get quality primary care and specialty care through Blue Distinction Total Care and Blue Distinction Centers. - Should I go to the emergency room or urgent care?
Learn the difference between emergency rooms and urgent care centers so you can get the right kind of treatment when you're injured or seriously ill. - What is durable medical equipment and how do I get it?
Find out what DME is and how to find out if your plan covers it. - How to prepare for your first visit with a new doctor
Are you going to see a new doctor or primary care physician for the first time? Use these tips, including a helpful checklist, to get ready. - How do I get help quitting tobacco?
Learn about how Blue Cross Blue Shield of Michigan can help you quit smoking. - What kind of services qualify for a primary care office visit copay?
Learn more about what kind of services qualify for a primary care office visit copay. - How do online doctor visits work with my Blue Cross plan?
Need info about online health care? Learn about Blue Cross Online VisitsSM. - How to get help with back, hip, knee or joint pain
Learn your options for back, hip, knee or other joint pain if you have Blue Cross Blue Shield of Michigan coverage.
Plan documents and forms
- Help with Health Care Brochures
Looking for resources for the uninsured in Michigan? Our Help with Health Care Brochures have valuable information.