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We're here for you.

Blue Cross Blue Shield of Michigan is guiding you
through the end of the Covid-19 Public Health Emergency

At Blue Cross Blue Shield of Michigan, we remain committed to keeping you informed about Covid-19. The federal government announced that the U.S. national emergency to respond to the Covid-19 pandemic ended on April 10, 2023 and the separate public health emergency expired on May 11, 2023.

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Member

Individuals and families

How will the end of the public health emergency affect Covid-19 vaccines?

For most people, the cost of the Covid-19 vaccine and the administration of the vaccine will continue to be covered at 100% in-network even after the end of the public health emergency. This is because the Covid-19 vaccines have been added to the Affordable Care Act’s list of preventive benefits. However, please note, vaccines received from an out-of-network provider will be subject to your out-of-network benefit, which may include out-of-pocket expenses.

If you buy your own health care coverage or get it through your employer and they are subject to the Affordable Care Act’s requirements, then there will be no change to what you pay for the Covid-19 vaccine when the vaccine is administered by an in-network provider.

The only employer plans that don't have to cover the cost are employer plans that are not subject to the Affordable Care Act’s requirements, but they may choose the cover the cost anyway.

The best way to see if the cost of the vaccine is covered for you is to log into your member account at bcbsm.com or check the BCBSM mobile app. You can also call the number on the back of your ID card.

How will the end of the public health emergency affect coverage for Covid-19 testing?

For tests that are given by a health care provider, a testing facility or at a lab, you’ll have to pay your normal copay or deductible amount. This includes any charges you’ll receive if you go to an out-of-network health care provider. However, tests that are not medically necessary, such as those provided for employment, travel, school or sports purposes will not be covered.

After May 11, 2023, over-the-counter tests will not be covered. You can purchase these test kits using your HSA plan (if you have one) or pay for them out of pocket.

What about treatment for Covid-19?

Getting treatment for Covid-19 will be like getting treatment for any other illness once the public health emergency ends. The treatment given by health care providers will be subject to normal copays and deductibles.

Are there any other changes I need to be aware of?

During the Covid-19 public health emergency, Blue Cross and BCN put several policies on hold relating to charges you would receive for going to out of network health care providers and prior authorization requirements. This was a government requirement to make sure that you had access to health care during the pandemic. Normal policies will be back in effect on May 12 - once the public health emergency ends.

Be sure to check and make sure that your health care providers (including laboratories and pharmacies) are in your network or participate with Blue Cross and BCN before receiving services from them. You can find in-network health care providers by using the Find-a-Doctor tool when you log into your member account at bcbsm.com. This will help you manage your out-of-pocket costs and make sure that you aren’t liable for the cost of going to an out of network health care provider.

If you had our pharmacy coverage and you didn't use your Blue Cross member ID card, or if you purchased a fully self-administered FDA authorized test from a non-preferred pharmacy or other retailer, and you purchased the test January 15, 2022 through May 11, 2023, you can be reimbursed up to $12 or the cost of the test, whichever is lower. Please note, tests purchased from third parties, such as from neighbors, friends, or online resale marketplaces, will not be reimbursed. Request reimbursement here.

If you purchased an at-home test between Jan. 15 and Jan. 31, 2022, or purchased an at-home test ordered by a provider and want to be reimbursed, submit a request here.

For more information

To read about the end of the public health emergency, Covid-19 and Blue Cross’ response, see our blog at MiBluesPerspectives.com

For information about various topics relating to Covid-19 – including vaccinations, what to do if you have Covid-19, treatments and more, you can go to the CDC Covid-19 website.

Michigan residents can visit Michigan Department of Health and Human Services.

If you have questions about your benefits, want to see if a health care provider is in your network, check your coverage, see recent claims and more, then log into your member account or download the BCBSM mobile app by texting APP to 222764.

Employer

Employers and agents

How will the end of the public health emergency affect Covid-19 vaccines?

For most people, Covid-19 vaccines and the administration of the vaccine will continue to be covered at 100% in-network even after the end of the public health emergency. This is because the Covid-19 vaccines have been added to the Affordable Care Act’s list of preventive benefits.

As a result, employer plans subject to ACA requirements must continue to provide 100% coverage in-network for Covid-19 vaccine administration after the end of the PHE. These plans will also cover the cost of the Covid-19 vaccine product after current government supplies are depleted.

Out-of-network coverage will be subject to group-specific benefits. Once the PHE ends, non-participating providers will be permitted to charge members up to the full cost for vaccines.

Employer plans not subject to ACA requirements will need to make decisions about their own benefits for Covid-19 vaccines.

How will the end of the public health emergency affect coverage for Covid-19 testing?

After the Public Health Emergency ends, in most cases, coverage for testing will be subject to normal copays and deductibles.

For tests that diagnose Covid-19 and are given by a health care provider, a testing facility or a lab, people will need to pay their normal copays and deductibles. This includes any charges if they go to an out-of-network health care provider. This is different because during the public health emergency, these tests were covered at 100% both in and out of network.

As before, Blue Cross will not cover the costs of testing for employment, travel, school or sports purposes.

Members will need to pay for over-the-counter test kits as well if they would like to purchase them (either online or in stores).

What about treatment for Covid-19?

Getting treatment for Covid-19 will be like getting treatment for any other condition once the public health emergency ends. The treatment given by health care providers will be subject to normal copays and deductibles (including plan copays and deductibles if a member has a Medicare Advantage plan).

Are there any other changes I need to be aware of?

During the Covid-19 public health emergency, Blue Cross and BCN put several policies on hold relating to charges people would receive for going to out of network health care providers and prior authorization requirements. This was a government requirement to make sure that people had access to health care during the pandemic. Normal policies will be back in effect on May 12 - once the public health emergency ends.

Provider Doctor

Health care providers

Thank you for your dedication during the Covid-19 pandemic

Blue Cross Blue Shield of Michigan and Blue Care Network enacted temporary measures to support providers and protect members during the Covid-19 pandemic. Now that the public health emergency is ending, you need to know which temporary measures are continuing and which are ending.

Check out our Temporary changes due to the Covid-19 pandemic document. We’ve been regularly updating this as we determine which temporary changes become permanent and which will end.

You can also view our Covid-19 provider communications in our provider portal by following these steps:

  1. Log in to our provider portal (availity.com).
  2. Select Payer Spaces in the menu bar and then click on the BCBSM and BCN logo.
  3. Choose the Resources tab.
  4. Select Secure Provider Resources (Blue Cross and BCN).
  5. Under Easy Access, choose Coronavirus information.

Read our Provider Alerts for recent updates

Need to look back on the changes we made in response to the coronavirus pandemic?
You can find out what we updated and when we changed it with our provider alerts:

Current Provider Alerts
Some pre-COVID-19 utilization management requirements to resume July 1 (PDF)
Changes that will result from the end of the COVID-19 public health emergency (PDF)
Medicare behavioral health telehealth flexibilities (PDF)
Changes coming for the end of the public health emergency (PDF)
Check coverage for Covid-19 vaccines for Blue Cross commercial members, starting April 1 (PDF)
Monoclonal antibody Covid-19 infusion no longer payable (PDF)
Covid-19 vaccine product coverage (PDF)
Billing changes coming for Covid-19 treatment products (PDF)
Clarification - DME-P&O and telehealth visits (PDF)
Covid-19 testing codes, U0003 and U0004, have a frequency limit (PDF)
New procedure codes for Pfizer Covid-19 vaccines denying incorrectly (PDF)
CS modifier limited to specific codes, resulting in Covid-19 testing, effective Sept. 1 (PDF)
Ambulance providers should use POS 60 to bill for Covid-19 vaccine administration (PDF)
At-home Covid-19 testing policy revised (PDF)
POS changes for commercial claims for telemedicine services starting May 1 (PDF)
Bill Original Medicare for over-the-counter Covid-19 tests for Medicare Plus Blue and BCN Advantage members (PDF)
Claims for services delivered via telehealth with POS 10 that was incorrectly denied (PDF)
Monoclonal antibody Covid-19 infusion Sotrovimab no longer payable in Michigan (PDF)
Medicare sequestration resumes April 1 with a 1% reduction (PDF)
Covid-19 test to treat program coverage (PDF)
Locating pharmacies stocked with oral Covid-19 therapeutic products (PDF)
Important information about reimbursements for monoclonal antibody Covid-19 infusions (PDF)
Claims for services delivered via telehealth with POS 10 are denying incorrectly (PDF)
Claims with telehealth POS 10 are denying incorrectly (PDF)
Ending temporary suspension of clinical review requirements (PDF)
EMS providers can be reimbursed for administering Covid-19 infusions in any location (PDF)
Testing code added to in-office billable lists (PDF)
Clarification: Billing for IOP services provided via telemedicine for some members (PDF)
Temporary suspension of clinical review requirements (PDF)
Claims for Pfizer booster vaccine were applying cost sharing in error (PDF)
Testing code added to in-office billable list for BCN, BCN Advantage and Medicare Plus Blue (PDF)
Sequestration suspension extended through March 31, 2022 (PDF)
Temporary suspension of clinical review requirements (PDF)
Telehealth services require place of service code 10 beginning February 1 (PDF)
Bill Medicare Advantage plans for Covid-19 vaccines, monoclonal antibody products and administration (PDF)
Claims for Pfizer Covid-19 vaccines for children ages 5 through 11 with Blue Cross commercial coverage (PDF)
Claims for Covid-19 dose 3 vaccines no longer applying member cost sharing (PDF)
Assistance is available for post-acute care placements (PDF)
Claims for Pfizer and Moderna Covid-19 dose 3 vaccines (PDF)
Behavioral health services delivered via synchronous telemedicine (PDF)
Intensive outpatient program and partial hospital program services now payable via telemedicine (PDF)
Additional autism interventions now payable via telemedicine (PDF)
Respiratory syncytial virus cases are higher than normal this fall (PDF)
Covid-19 testing must be medically necessary to be covered (PDF)
Ivermectin requires prior authorization (PDF)
Temporary waiving of member cost share for Covid-19 treatment ends Sept. 30 (PDF)
Special webinar series focuses on Covid-19’s effect on mental health (PDF)
Clinical review requirements suspended for admission to SNFs from all Michigan hospitals (PDF)
Covid-19 billing change for IOP services (PDF)
MSMS Covid-19 conference to be held Oct. 6 (PDF)
Ends Feb. 28, 2022: Clinical review requirements temporarily suspended to SNFs from hospitals in certain states (PDF)
FDA authorizes additional vaccine dose (PDF)
Reimbursement announced for home health care agencies (PDF)
Covid-19 testing and diagnosis codes reminder (PDF)
EMS providers can receive reimbursement (PDF)
Covid-19 vaccine can cause inaccurate mammogram results (PDF)
Agencies can administer Covid-19 vaccine in home for eligible patients (PDF)
87811 is not covered in the physician's office for BCN commercial or BCN AdvantageSM (PDF)
Temporary suspension clinical review requirements SNFs ending (PDF)
Use the CS modifier only for Covid-19 testing (PDF)
Don't balance bill members for claim denials for 99072 (PDF)
2% sequestration suspended through Dec. 31, 2021 (PDF)
Clinical review requirements suspended for admission to SNFs (PDF)
Temporary waiving of early medication refill limits ending (PDF)
2% sequestration suspension extended to April 30, 2021 (PDF)
Clarification and reminders about Covid-19 testing (PDF)
BCBSM ending anti-stockpiling quantity limits (PDF)
Janssen vaccine receives emergency use authorization (PDF)
Covid-19 testing reminders and at-home testing (PDF)
Covid-19 vaccine billing for nonparticipating providers (PDF)
Blue Cross extends waiving member cost sharing for Covid-19 treatments (PDF)
Covid-19 telehealth code chart changes (PDF)
OPC providers can bill only for services that fall within their scope of practice (PDF)
New ICD-10-CM diagnosis codes to capture Covid-19 diagnoses (PDF)
Waiving of early medication refill limits for commercial products (PDF)
Medicare-covered telehealth services reminder (PDF)
Billing for Covid-19 vaccine administration (PDF)
Two percent sequestration suspension extended to March 31 (PDF)
Some temporary changes conclude Dec. 31, 2020 (PDF)
Medicare-covered telehealth billable for duration of PHE (PDF)
BCBSM will provide $0 cost sharing for vaccine coverage (PDF)
Autism spectrum disorder services telehealth update (PDF)
Covid-19 treatment cost share waived through March 31, 2021 (PDF)
Clinical review requirements suspended (PDF)
Clarification for billing (PDF)
11 new codes for telehealth services (PDF)
Coverage decisions announced for additional Covid-19 testing codes (PDF)
Time extension to complete cardiac and pulmonary rehabilitation visits (PDF)
Additional laboratory services covered (PDF)
Blue Cross and BCN clarify pre-operative Covid-19 testing guidelines (PDF)
Temporary claim submission extension concluded Sept. 30, 2020 (PDF)
Updates on temporary sequestration relief and DRG enhancement for MA (PDF)
Benefit period extended for authorized PT-OT-ST for BCN HMO members (PDF)
Temporary inpatient enhancement requires positive Covid-19 test (PDF)
Pharmacies can bill for Covid-19 testing (PDF)
Extended authorization end dates on select medical and pharmacy benefit drugs for Medicare Advantage members (PDF)
Extending global referrals for BCN HMO (PDF)
Telehealth update: Clarifying billing information for PPO members (PDF)
Telehealth update: Temporarily allowing direct-line ABA interventions (PDF)
Temporary authorization extension for select medical and pharmacy benefit drugs concludes Aug. 1, 2020 (PDF)
Two groups extending cost share waivers (PDF)
Temporary waiving of early medication refill limits ends July 14 (PDF)
Additional Covid-19 testing coverage information (PDF)
MESSA no cost telehealth extension update (PDF)
Webinar examines how some practices are coping (PDF)
Blue Cross and BCN will not pay cost share directly to providers (PDF)
Blue Cross and BCN waiving cost share for MA members (PDF)
Suggestions for reopening offices (PDF)
Ending 90-day extension to claim submissions (PDF)
Clinical review requirements return July 1 (PDF)
Updated patient testing recommendations (PDF)
Updated telehealth documents (PDF)
Clinical review required for acute care admissions with non-Covid-19-related diagnoses (PDF)
Waiving member cost share for telehealth originating site facility fee (PDF)
Update of temporary changes (PDF)
Billing Tips (PDF)
Updated patient testing and billing recommendations (PDF)
Covid-19 related utilization management changes (PDF)
Relaxation of HIPAA compliance requirements for telehealth visits (PDF)
Updated patient testing and billing recommendations (PDF)
CMS expands telehealth codes coverage (PDF)
Providers encouraged to use self-help tools (PDF)
Covid-19 webinars announced (PDF)
Telehealth billing changes and FAQs (PDF)
Waiving cost sharing for Medicare Advantage members (PDF)
Updates to patient testing recommendations (PDF)
List of Covid-19 temporary changes now available (PDF)
Temporary quantity limits (PDF)
Home-based substance use disorder treatments (PDF)
HIPAA compliance requirements extension (PDF)
Outpatient psychiatric centers change the order of modifiers (PDF)
Billing and cost share waivers (PDF)
Hospitals must notify naviHealth before transferring Medicare Advantage members to SNFs (PDF)
Sequestration relief and DRG enhancement for providers treating Covid-19 (PDF)
Tele-town hall for physicians on CARES Act (PDF)
MSMS Partnership for access to Covid-19 webinars (PDF)
Changes to authorization durations for elective and non-urgent procedures (PDF)
We're extending the benefit period for PT, OT and ST (PDF)
Blue Cross and BCN support outpatient behavioral health treatment delivered via telemedicine (PDF)
We've updated the Telehealth for behavioral health providers document (PDF)
We've updated the billing recommendations for Covid-19 testing, including drive through (PDF)
Blue Cross has extended authorization dates on select medical and pharmacy benefit drugs for commercial members (PDF)
Blue Cross has extended authorization dates on select medical and pharmacy benefit drugs for Medicare Advantage members (PDF)
Autism assessments and protocol modification during the Covid-19 crisis (PDF)
Blue Cross has extended authorization dates on select medical and pharmacy benefit drugs for Medicare Advantage members (PDF)
No-cost telehealth services to members expanded plus general telehealth clarifications (PDF)
New Covid-19 diagnosis code effective April 1, 2020 (PDF)
Changes to authorization durations for elective and nonurgent procedures, including PT, OT and ST, during the Covid-19 pandemic (PDF)
We're granting a 90-day extension to claim submission time limits (PDF)
How to submit a plan notification for acute care hospital facility admissions and request for post-acute care admissions (PDF)
We've updated the telehealth procedure codes for Covid-19 and our telehealth guides for providers (PDF)
Covid-19 testing and treatment covered at no member cost-sharing (PDF)
Finding a member's benefits for Blue Cross Online VisitsSM (PDF)
Outpatient psychiatric centers (PDF)
Clinical requirements suspended for acute care admissions, skilled nursing facility transfers (PDF)
No-cost telehealth services expanded to behavioral health, extended through June 30 (PDF)
Influenza testing now covered in the physician's office (PDF)
Diagnosis codes, PPEs and ensuring providers are available to care for members (PDF)
Autism services and telehealth (PDF)
Submit claims electronically during the Covid-19 pandemic (PDF)
State of Michigan announces temporary restrictions on non-essential procedures (PDF)
Telehealth billing changes for outpatient psychiatric centers (PDF)
Covid-19 updates from the Michigan Department of Health and Human Services (PDF)
Michigan Department of Health and Human Services guidance on testing (PDF)
ICD-10-CM coding guidelines (PDF)
Michigan Department of Health and Human Services guidance on testing (PDF)

Vaccines

Covid-19 Vaccine Information (PDF)
Covid-19 vaccine billing information at a glance (PDF)

Billing

Covid-19 Billing Tips at a Glance (PDF)
Covid-19 Billing Tips (PDF)

What you need to know about Covid-19 patient testing

During the public health emergency, Blue Cross fully covered the cost of coronavirus testing from any Michigan lab for most members. Following the public health emergency, check the member’s benefits and direct patients who need a Covid-19 test to an in-network laboratory.

Billing recommendations for Covid-19 testing including drive-through (PDF)
Covid-19 patient testing recommendations (PDF)
Services that result in a Covid-19 test and the CS modifier (PDF)

Pharmacy updates

Learn about how pharmacies can administer Covid-19 tests during and after the public health emergency and the temporary quantity limits that were in place earlier in the pandemic.

Temporary quantity limits (PDF)
Pharmacies encouraged to join the Blue Cross Vaccine Affiliation Program (PDF)
Covid-19 testing for pharmacies:
For commercial members (Blue Cross PPO and BCN HMO)
For Medicare Advantage members (Medicare Plus Blue and BCN Advantage)

How to use telehealth services to see patients

Telehealth is an umbrella term that includes telemedicine, telephone and online visits which can be beneficial in reducing the need for in-person medical care.

Read through our medical policy to understand our requirements and general guidelines:
Telehealth Medical Policy (PDF)
These telehealth guides will help you learn which services you can use and when to use them:
Telehealth for Medical Providers (PDF)
Telehealth for Behavioral Health Providers (PDF)
Guidelines for autism interventions (PDF)
The following codes have no member cost-share during the Covid-19 pandemic:
Telehealth procedure codes for Covid-19 (PDF)
You can download a list of Medicare telehealth services from the Centers for Medicare & Medicaid Services website:
Medicare telehealth services list
Frequently asked questions for providers
Frequently asked questions for providers (PDF)
To determine if your patient has telemedicine (provided by network providers) or Blue Cross Online VisitsSM access (conducted by Amwell), consult the following chart:
Determining members telehealth benefits (PDF)
Step-by-step instructions to find Blue Cross Online VisitsSM access (conducted by Amwell)
Finding a member's benefits for Blue Cross Online VisitsSM (PDF)

Changes we made to utilization management

During the most challenging periods of the pandemic we made it easier for providers to deliver coronavirus testing and treatment services.

Ends Feb. 28, 2022: Clinical review requirements temporarily suspended to SNFs from hospitals in certain states (PDF)

General resources for coronavirus care

Looking for more information? Read through our general resources:

From the State of Michigan:
Covid-19 vaccine provider guidance and educational resources
Resources for health professionals
Coronavirus updates
From the Centers for Disease Control and Prevention:
Information for health care providers from the CDC
medicare

Medicare

Will the end of the public health emergency affect coverage for the Covid-19 vaccine?

For Medicare Advantage members, the cost of the Covid-19 vaccine and the administration of the vaccine will continue to be covered at 100% in-network even after the end of the public health emergency.

How will the end of the public health emergency affect coverage for Covid-19 testing?

Medicare Advantage members will pay their normal copays and deductibles for Covid-19 tests given by a health care provider. This does not include testing for employment, travel, school or sports purposes. These tests are not covered per Blue Cross policy.

As of May 12, 2023, all Covid-19 tests must be ordered by a qualified health care provider (physician, nurse practitioner or physician's assistant). Also, over-the-counter Covid-19 tests will no longer be a covered benefit. Medicare was covering over the counter Covid-19 tests at no cost to people with Medicare Part B, including those with Medicare Advantage plans. This benefit will stop as of May 12, 2023.

How will the end of the public health emergency affect coverage for Covid-19 treatment?

Getting treatment for Covid-19 will be like getting treatment for any other condition once the public health emergency ends. You may need to pay your plan copays and deductibles for any treatment provided by your doctor.

Are there any other changes I need to be aware of?

During the Covid-19 public health emergency, Blue Cross and BCN put several policies on hold affecting charges for out-of-network health care providers and prior authorization requirements. This was a government requirement to make sure that you had access to health care during the pandemic. Normal policies will be back in effect on May 12 - once the public health emergency ends.

Be sure to check and make sure that your health care providers (including laboratories and pharmacies) are in your network and participate with Blue Cross and BCN before receiving services from them. You can find in-network health care providers by using the Find-a-Doctor tool when you log into your member account.

This will help you manage your out-of-pocket costs and make sure that you aren’t liable for the cost of going to an out of network health care provider.

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