Frequently Asked Questions
- How do I submit a bid?
Get step-by-step information on how to use our sPro tools to submit a bid.
- How do service providers record the hours they worked?
Service providers (contract resources) are responsible for keeping track of the hours they work and logging them in MSP or sPro. Here we tell you which program they should use and give you step-by-step instructions for how to record hours in sPro.
- How can I check the status of a timesheet, work order or expense report?
If you'd like to check the status of a payment or invoice for a timesheet, work order or expense report, this information can tell you how to run the report.
Billing and Invoicing
- What are my choices for submitting an invoice?
Most of our suppliers use eSettlements to submit invoices since it's faster and minimizes mistakes. Learn more about your options and some other things you should know about submitting invoices.
- What is eSettlements?
Learn what eSettlements is and how our suppliers can use this online tool to manage their billing and invoicing.
- How does the prompt payment discount work?
If you offer a prompt payment discount to Blue Cross Blue Shield of Michigan or Blue Care Network, this will tell you how to figure out the terms and schedule of the discount.
- Who can take part in the supplier diversity program?
Find out who can participate in the Blue Cross Blue Shield of Michigan supplier diversity program.
- How to apply to the supplier diversity program
Interested in taking part in our supplier diversity program? Read more about how to apply and find out how we work with suppliers.