If you have a Blues plan, you can take advantage of BlueHealthConnection®. It's a free tool that offers a wide variety of programs and resources to help you get healthy, stay healthy or manage your condition.
You can get to BlueHealthConnection by logging in to your account at bcbsm.com. It's under the Health and Wellness tab. Here are just a few of the features available to you.
24 Hour Nurse Line. A registered nurse health coach is available to you 24 hours a day, seven days a week if you have health questions, want information to help you make a medical decision or need support with managing a chronic condition. Call 1-800-775-BLUE (1-800-775-2583) to speak to a nurse health coach.
Case Management. Diagnosis of a serious illness can be stressful and confusing. Through BlueHealthConnection, a personal case management professional works with your doctors to help you and your family understand your condition. Being well-informed can help you make smarter decisions about your care. That, in turn, can make a real difference in your recovery. This short-term program is part of your health plan and doesn't cost extra.
Your dedicated nurse professional will work with you, your family and your treating physician to:
- Coordinate your care
- Inform you about your disease and treatment options
- Provide information on Blues doctors and hospitals
- Refer you to community resources that provide emotional, financial and other support services
- Facilitate the delivery of medical supplies and equipment prescribed by your doctor
- Guide and support you with end-of-life issues
Chronic Condition Management. BlueHealthConnection gives you the information and assistance you need when you’re living with:
- Chronic obstructive pulmonary disease
- Congestive heart failure
- Coronary artery disease
You can find these resources in the Health Center of BlueHealthConnection. Chronic Condition Management is a short-term, voluntary program. It is part of your health plan and doesn't cost extra.