Contact Us

TTY users: To reach any number listed here, start by dialing 711.

For questions about:

  • Health care claims
  • Enrollee ID cards, including Blue Vision℠
  • Participating providers in Michigan

1-800-422-9146
Monday through Friday, 8:30 a.m. to 5 p.m. Eastern time

MPSERS — Mail Code X521

Blue Cross Blue Shield of Michigan

600 E. Lafayette Blvd.

Detroit, MI 48226-2998

Prescription drug plan contacts

Catamaran™ (formerly Catalyst Rx®): 

1-866-288-5209
(24 hours a day, seven days a week

mycatamaranrx.com

Express Scripts® (formerly Medco)

1-866-544-2916
24 hours a day, 7 days a week in English and other languages

express-scripts.com

SUPPORT program (medical equipment and supplies)

Wright & Filippis:

1-800-321-8074
Seven days a week, 24 hours a day

firsttoserve.com

Outside of Michigan, call the Customer Service number on the back of your enrollee ID card.

Delta Dental® Plan of Michigan

1-800-345-8756
Monday through Friday, 8:30 a.m. to 8 p.m. Eastern time.
Automated service: seven days a week, 24 hours a day

deltadentalmi.com

Blue Vision

VSP® (for information about your benefits):

1-877-478-7558
Monday through Friday, 8 a.m. to 11 p.m. Eastern time
Saturday, 10 a.m. to 11 p.m. Eastern time
Sunday, 10 a.m. to 10 p.m. Eastern time
vsp.com

Find a vision provider at vsp.com/advantage

 

Medicare

1-800-MEDICARE (633-4227)

medicare.gov

To find BlueCard® PPO providers outside Michigan

1-800-810-BLUE (2583)

Office of Retirement Services

Lansing area telephone number: 517-322-5103
From outside the Lansing area: 1-800-381-5111

Monday through Friday, from 8:30 a.m. to 5 p.m.

Fax: 1-517-322-1116

michigan.gov/orsschools

Office of Retirement Services

PO Box 30171

Lansing, MI 48909-7671

miAccount Message Board

The message board is your secure link to an ORS customer service representative. Feel free to use account numbers, amounts, or any other information you feel is important.

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