What is chronic condition management?
Who is this for?
If you have a chronic condition, you may qualify for Blue Cross Coordinated Care Core, a program that centers on your specific needs.
Blue Cross Coordinated Care Core
Blue Cross Coordinated Care Core is a member-centered, care management program that takes a whole-person approach to help members achieve their health goals. A nurse care manager leads a team of professionals who help members develop a care plan to better manage their health.
To meet the member's specific needs, each care team includes the following available support staff:
- Social workers
- Registered dietitians
- Pharmacists
- Medical directors
- Non-clinical support staff
The care team communicates through a variety of methods and can include phone calls, secure messaging through our mobile app and email. Interactions can range from longer conversations, to sending text-like reminders or educational materials. The program includes a free mobile app, powered by Wellframe, to help with a convenient and easy way to stay on track, communicate with staff, set medication reminders and learn more about ways to manage health and wellness.
The care team regularly checks-in to provide education about managing conditions, coordinating care such as may be needed after discharge from a hospital and to answer health questions. Best of all, we can help find the services available in the your area that fit your specific needs. Call 1-800-775-2583 to learn more about this program.
Landmark Health – High Intensity In-Home Care
Landmark Health delivers in-home medical services to members with multiple chronic conditions to help them stay healthy at home and reduce avoidable emergency department visits and hospital admissions.
A key element of the program is Landmark’s coordination with the member’s existing primary care provider and specialists. Landmark is available by phone 24/7.
This program is only available for eligible Medicare Plus BlueSM or BCN AdvantageSM members in select areas.
Landmark Health will contact eligible members directly by mail and phone.
If Landmark Health contacts you and you’d like to learn more, call our dedicated care management team.
Medicare Advantage Members
(Medicare Plus BlueSM or BCN AdvantageSM)
Call Landmark 1-844-632-6624
TTY users call 711
9 a.m. to 6 p.m. EST
Monday through Friday
Landmark Health, L.L.C., is an independent company that provides select services for Blue Cross Blue Shield of Michigan and Blue Care Network members who have Medicare Advantage plans.
Was this content helpful?