Telemarketing fraud targets Blues members

Spam is not isolated to computers. Our Corporate and Financial Investigations department has been receiving many complaints from people saying they are getting random calls to their personal and business phones from callers attempting to solicit personal information.  

The callers are persistent and follow a common theme. Typically, the caller has some personal information about the person they are calling and may make it seem as if they are legitimate. Their goal is to get bank account or credit card information.

If this happens to you, never give this type of information over the phone to anyone who has called you without proper verification. Legitimate companies will not ask for this information by calling people at random. If in doubt, hang up. If he or she calls back, tell the caller you are not interested and hang up again. They may call back several times until they move on to the next target.

A caller may tell you:

  • Your personal information or account has been compromised, and they need to confirm your personal financial information so they can protect you.
  •  You've won a "free" gift, vacation or prize. But, you have to pay for "postage and handling," "shipping," "taxes," "insurance," or other charges. If a caller tells you the payment is for taxes, he or she is violating federal law.
  • You must act "now" or the offer will expire.
  • You must mail or wire transfer money, give a credit card or bank account number or have a check picked up by courier.
  • You don't need to check out our company, the offer is "guaranteed" and "risk-free."
  • You can't afford to miss this "high-profit, no-risk" offer.

If you hear these or similar pitches just say "no" and hang up.

Telemarketing fraud complaints can be reported to the Michigan attorney general at:

Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909
517-373-1140
Fax: 517-241-3771
Toll free: 1-877-765-8388
www.michigan.gov/ag

Members who suspect health care fraud should call our Anti-Fraud Hotline at 1-800-482-3787, or report fraud through our website.

©1996-2014 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

State and Federal Privacy laws prohibit unauthorized access to Member's private information. Individuals attempting unauthorized access will be prosecuted.

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