Download our Mobile App

The most convenient way to stay informed about your plan

Ever been surprised by your bill at the doctor or pharmacy? You can use the BCBSM mobile app to find out what you'll owe ahead of time. It connects you securely to the health plan info on your account when you need it.

How to get the app

It's available through the App Store® and Google Play. Make sure your phone/tablet is:

  • An iPhone® or iPad® using iOS 11 or better
  • A smartphone or tablet using AndroidTM version 8.0 or better

Sorry, the app isn't available yet for BlackBerry® or Windows® phones.

App Store Google Play

See how the app works

Enjoy the mobile app features

Watch one of our videos to find out how our app works. It's easy to find what you need, like information about your plan, coverage, claims and costs. 

What you can do with the app

The more you know about your health plan, the more prepared you are when you need care. Depending on your plan*, you can use the following features:


  • View your deductible and other plan balances
  • See and search for services your plan covers
  • Check claims and explanation of benefits
  • View and share your virtual ID card
  • View all your referrals and authorizations in one place (excluding Medicare Advantage and Rx) 
  • Receive notifications on your phone when a new explanation of benefits statement, or EOB, is available

Cost and payment 

  • Research drug prices
  • Compare procedure costs
  • Pay your monthly bill if you buy your own insurance from us
  • Get Blue365® member discounts 

Find a Doctor

  • Find doctors and hospitals
  • Find dentists and vision providers
  • Get access to care including our 24-hour nurse line and telehealth
  • Manage your primary care providers


  • Access the Health & Well-Being site to take your health assessment and use valuable tools like the Personal Health Record, Digital Health Assistant programs and Health Trackers

Other features

  • Use Face ID® or Touch ID® to log in if you have an iPhone or your fingerprint if you have an Android phone (version 6.0 or higher)
  • Try MIBlue, our virtual assistant, to quickly find information
  • Easily call customer support
  • Use our app on your iPad or Android tablet

App Support

If you have questions about the app, or need help installing or using it, call:

8 a.m. to 8 p.m.
Monday through Friday

Questions about your health coverage? Call the customer service number on the back of your Blue Cross ID card.

Using the app and protecting your privacy

Our terms and conditions explain what you can expect from us when using the app, and what we expect from you. Our privacy policy tells you how we can and can't use your information.


*Features listed may not be available for all plans. Because of the way some plans are administered, the app won't work if you have:

  • A Federal Employees Program PPO plan
  • A MESSA plan
  • Blue Cross Complete (Medicaid)

Apple® and the Apple logo® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google LLC.