How to find Blue Cross and BCN policies related to COVID-19 public health emergency

Since the COVID-19 public health emergency ended on May 11, 2023, there’s a reduced need for viewing Blue Cross Blue Shield of Michigan and Blue Care Network’s temporary policies for COVID-19. As a result, we’re removing most of them from our public website, bcbsm.com/providers.

However, we know that health care providers may need to reference these policies when working on claims for dates of service on or before May 11, 2023. Therefore, providers can still access the temporary policies by following these steps:   

1. Log in to our provider portal at availity.com.**
2. Click on Payer Spaces on the menu bar and then click on the BCBSM and BCN logo.
3. Click on the Resources tab.
4. Click on Secure Provider Resources (Blue Cross and BCN).
5. Under Easy Access, click on Coronavirus information.

COVID-19-related documents for pharmacies

Some COVID-19-related documents for pharmacies are still available on our public website but have moved to a new location. They are:

• Pharmacies encouraged to join the Blue Cross Vaccine Affiliation Program
• COVID-19 testing for pharmacies:
• For commercial members (Blue Cross PPO and BCN HMO)
• For Medicare Advantage members (Medicare Plus Blue℠ and BCN Advantage℠)

Here’s the new location where you can find these documents on our public website:

1. Go to bcbsm.com/providers.
2. Click on the Resources tab.
3. To the right of the Key Forms and Documents heading, click on View all.
4. Scroll down to the Pharmacy services section.

Availity^® is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal and electronic data interchange services.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.