The Record

Reminder: Resources, on-demand courses available on our training website

Action item

We encourage you to use our provider training website to take courses and learn about topics relevant to your work.

Take advantage of the training resources we offer to health care providers and their staff. Resources include on-demand courses designed to help you work more efficiently with Blue Cross Blue Shield of Michigan and Blue Care Network.

See the information below to find out about some of the learning opportunities we launched earlier this year that we think you’ll find worthwhile.

Blue Cross Personalized Medicine℠ presentations: We hosted a series of webinars discussing this new program, which is based on pharmacogenomics, a subgroup of precision medicine. The presentations are specific to primary care physicians, behavioral health providers, cardiologists and oncologists. Search “personalized” on the training website to quickly locate the four presentations.

CMS Star measures overview for 2023: This course is an overview of HEDIS^® quality measures that are also Medicare Star Ratings measures. Updated for 2023, the course has a new section on the CAHPS^® survey, tips for closing gaps in care, clarifications on quality measure requirements and assistance with coding and documentation. You can earn continuing education credits for completing these courses. Search “star” to locate the series.

HEDIS^® measures scenarios for 2023: This course shows you how to close quality gaps using the HEDIS^® tip sheets. Learn the tips and tricks through a series of scenarios where you’ll help figure out why an office is seeing gaps in specific measures. The course has been updated for 2023 and is also eligible for continuing education credits. Search “HEDIS” to locate the course.

To log in to the provider training site, click here.

To request access to our training site:

Visit the registration page and provide the requested information. We recommend using the same email you use to communicate with Blue Cross for provider-related needs. This will become your login ID.

Click on Register, and follow the prompts to log in.

If you need assistance registering or navigating the site, contact providertraining@bcbsm.com.

HEDIS^®, which stands for Healthcare Effectiveness Data and Information Set, is a registered trademark of the National Committee for Quality Assurance, or NCQA.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.