Where to view provider portal change and status updates

Are you curious about what’s new with our provider portal, Availity^® Essentials?

We’re always working to improve your experience in our provider portal. Here are a couple of examples:

• We updated member search results to include the type of services that are covered (medical, behavioral health, pharmacy, hearing or vision) and to specify the time frame during which the member’s coverage is in effect. In addition, search results now include group numbers and suffixes for members with Blue Cross Blue Shield of Michigan plans and group numbers for members with Blue Care Network plans.
• We updated the Coordination of Benefits section to display the payer as Blue Cross Blue Shield of Michigan, Medicare Plus Blue℠ or Blue Care Network, rather than displaying the more generic BCBS Michigan and Blue Care Network.

To stay up to date with the latest provider portal news, you can access the Provider Portal Change and Status Updates document, which includes information about important updates, known defects and workarounds. We update this document monthly or more often, as needed.

To view this document:

1. Log in to our provider portal (availity.com).**
2. Click on Payer Spaces on the menu bar and then click on the BCBSM and BCN logo.
3. Click on the News and Announcements tab.
4. Click on the Provider Portal Change and Status Updates (PDF) link.

Availity is an independent company that contracts with Blue Cross Blue Shield of Michigan and Blue Care Network to offer provider portal and electronic data interchange services.

**Blue Cross Blue Shield of Michigan doesn’t own or control this website.