We’re migrating Medicare Plus Blue membership to new operating system beginning in 2024

Blue Cross Blue Shield of Michigan is updating its internal processes in preparation for moving its Medicare Plus Blue℠ membership to a new operating system next year. The migration will take place in phases for groups and individual members in the January 2024 through January 2025 time frame.
The following vouchers won’t be affected by the migration:

• Blue Cross commercial
• BCN commercial
• BCN Advantage℠

Here are some key changes you should expect:

• The Medicare Plus Blue provider voucher will get a new look. It will look very similar to the current Blue Cross commercial vouchers. See the sample of the new voucher at the end of this article.
• The voucher you receive will reflect the groups’ migration status.
• You’ll receive vouchers in the old voucher format for groups that haven’t migrated yet.
• You’ll receive the new voucher format for groups that have migrated for dates of service beginning Jan. 1, 2024.
• New ID cards will be issued to Medicare Plus Blue members at the time of their migration. The new ID cards will contain a new alphanumeric prefix, new de-identified ID number and new group number.

We’ll be providing more information about the migration in future issues of The Record over the next several months.

Sample of new format

Here’s a sample of what the first page of the new voucher will look like: