July 2023
We’ve made questionnaire changes in e-referral system
What you need to know
Several questionnaires in the e-referral system have been updated. Providers can preview questionnaires on ereferrals.bcbsm.com.
In May, we updated and removed questionnaires in the e-referral system, as well as the corresponding preview questionnaires on the ereferrals.bcbsm.com website.
We use our authorization criteria, our medical policies and your answers to the questionnaires in the e-referral system when making utilization management determinations on your authorization requests.
Updated questionnaires
We updated the following questionnaires on the dates specified below:
Questionnaire |
Opens for |
Updates |
Release date |
Abdominoplasty |
- BCN commercial
- BCN Advantage
|
Added a question |
May 14, 2023 |
Bone-anchored hearing aid |
- BCN commercial
- BCN Advantage
|
Updated several questions |
May 14, 2023 |
Excess skin removal |
- BCN commercial
- BCN Advantage
|
Updated several questions |
May 14, 2023 |
Experimental and investigational services |
- BCN commercial
- BCN Advantage
|
Opens for both pediatric and adult members |
May 14, 2023 |
Oral surgery |
- BCN commercial
- BCN Advantage
|
Updated a question |
May 14, 2023 |
In addition, we limited the number of units providers can request per procedure code to two for endovascular intervention. This change affects Medicare Plus Blue℠, BCN commercial and BCN Advantage℠ members.
Removed questionnaire
We removed the Cholecystectomy (laparoscopic) questionnaire for BCN commercial and BCN Advantage members. Plan notification will be required for procedure codes *47562, *47563 and *47564, but no clinical review will be performed.
Preview questionnaires
Preview questionnaires show the questions you’ll need to answer in the e-referral system so that you can prepare your answers ahead of time. To access them, go to ereferrals.bcbsm.com and:
Authorization criteria and medical policies
The Authorization Requirements & Criteria page explains how to access the pertinent authorization criteria and medical policies. |