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July 2023

We’ve made questionnaire changes in e-referral system

What you need to know

Several questionnaires in the e-referral system have been updated. Providers can preview questionnaires on ereferrals.bcbsm.com.

In May, we updated and removed questionnaires in the e-referral system, as well as the corresponding preview questionnaires on the ereferrals.bcbsm.com website.

We use our authorization criteria, our medical policies and your answers to the questionnaires in the e-referral system when making utilization management determinations on your authorization requests.

Updated questionnaires

We updated the following questionnaires on the dates specified below:

Questionnaire

Opens for

Updates

Release date

Abdominoplasty

  • BCN commercial
  • BCN Advantage

Added a question

May 14, 2023

Bone-anchored hearing aid

  • BCN commercial
  • BCN Advantage

Updated several questions

May 14, 2023

Excess skin removal

  • BCN commercial
  • BCN Advantage

Updated several questions

May 14, 2023

Experimental and investigational services

  • BCN commercial
  • BCN Advantage

Opens for both pediatric and adult members

May 14, 2023

Oral surgery

  • BCN commercial
  • BCN Advantage

Updated a question

May 14, 2023

In addition, we limited the number of units providers can request per procedure code to two for endovascular intervention. This change affects Medicare Plus Blue℠, BCN commercial and BCN Advantage℠ members.

Removed questionnaire

We removed the Cholecystectomy (laparoscopic) questionnaire for BCN commercial and BCN Advantage members. Plan notification will be required for procedure codes *47562, *47563 and *47564, but no clinical review will be performed.

Preview questionnaires

Preview questionnaires show the questions you’ll need to answer in the e-referral system so that you can prepare your answers ahead of time. To access them, go to ereferrals.bcbsm.com and:

Authorization criteria and medical policies

The Authorization Requirements & Criteria page explains how to access the pertinent authorization criteria and medical policies.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.