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July 2023

Starting in August, Blue Cross to provide behavioral health benefits for GM hourly employees with group number 83200

Effective Aug. 1, 2023, Blue Cross Blue Shield of Michigan will administer behavioral health and substance use disorder benefits to GM hourly employees under group number 83200. Carelon will no longer be the behavioral health and substance use disorder benefits provider for this group. 

Members will receive new ID cards in the mail with updated phone numbers so they can contact Customer Service if they have questions. Benefits and coverage will remain the same. Nonparticipating providers aren’t covered.

On and after Aug. 1, 2023, contact Blue Cross if you have benefit and claims questions. You can also log in to Provider Secured Services to review benefits and submit claims. If you have questions, call Provider Relations and Servicing at the number on the back of the card or one of the following phone numbers:

  • Physicians and other professional providers: 1-800-344-8525
  • Hospital and facility providers: 1-800-249-5103

For processing or if you have questions about claims on or before July 31, 2023, call Carelon at 1-800-235-2302.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2022 American Medical Association. All rights reserved.