Nonclinical, transitional care program available to members discharged to additional post-acute care facilities

In 2021, we announced that Blue Cross Blue Shield of Michigan and Blue Care Network had contracted with naviHealth, an independent company, to reduce avoidable inpatient readmissions through a nonclinical, transitional care program.

This program is available to Medicare Plus Blue℠ and BCN Advantage℠ members who are discharged from inpatient acute care facilities in Michigan directly to their homes or to certain post-acute care facilities.

On Jan. 1, 2023, this program expanded to include members who are discharged to additional post-acute care facilities. To view the list of post-acute care facilities that participate in this program, see this provider alert.

For details about the nonclinical, transitional care program, see the November 2021 Record article.